Software Technical Lead

Who we are

Service Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% satisfaction score, and our app was the most downloaded in Australia for 2021.

The Service Victoria culture is dynamic and fast-paced, we're not what you'd expect from a government department. We work flexibly and remotely, using our workspaces in Footscray and Ballarat for onsite collaboration. We have a mature digital services platform of contemporary cloud-based infrastructure, technical architecture and scalable and reusable common capabilities, with real-time integration into agency legacy systems.

Service Victoria is an Administrative Office attached to the Department of Government Services (DGS). DGS was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government.

Service Victoria and DGS are bringing important day-to-day services together in one department to make things easy and seamless for Victorians and businesses.

About the role

The Software Technical Lead will hold a leading role in driving technical excellence within our team. Responsible for guiding the design, development, and maintenance of our software solutions, this position is critical in ensuring the delivery of high-quality, scalable products. In addition to providing Technical Leadership, you will mentor and empower team members, fostering a culture of collaboration and excellence. 

To be considered for the role, you must be able to demonstrate:

• Proven experience in implementing complex integration solutions for enterprise-level systems. 
• Understanding of integration patterns, protocols, and data formats 
• Excellent communication and ability to build effective professional relationships with business team leaders, and team members. 
• Desire to learn from others and constantly improve your craft. 
• A well-developed sense of empathy for your customers, both internal and external. 
• A good understanding of the SDLC (Software Development Lifecycle) and end to end delivery including discovery, architecture, analysis, development, testing and support etc.

Mandatory requirements

• Experienced in AWS cloud services and their functionality, especially Lambda compute service. 
• Good proficiency with JavaScript and Node.js
• Strong understanding of integration patterns, best practices & standards. 
• Good understanding & experience of code versioning tools, such as Git. 
• Strong problem solving & troubleshooting skills. 
• Effective communication & collaboration skills 

This position is only open to applicants with relevant rights to work in Australia.

How to apply

Apply before the advertised closing date and all applications should include:

• a resume; and
• a cover letter which addresses the key selection criteria (within two pages)

All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the JSE.

Other relevant information

• Pre-employment screening will apply to all appointments
• Preferred applicants may be asked to provide evidence of their qualifications
• All preferred applicants will be required to produce sufficient proof of their identity prior to commencing employment with the department
• Employment of successful candidates will be subject to a National Police Check