Solutions Architect - Saas

PaperCut is looking for a cloud-native product expert to optimise our new SaaS platform for global scaling whilst influencing the way our Engineering teams build, ship and maintain them.

Reporting to our Head of Engineering, you'll define tech strategies and roadmaps, design solutions and lead projects to ensure the performance, availability and security of our SaaS products during sustained exponential growth and at times of high load.

Our code saves trees. After 20+ years of building paper-saving print management software, we still have our first employees, first resellers, and first customers. Our success is not measured by profits and business metrics, but instead by the impact we've had on our 139 million users and our planet. We're values-driven and fuelled by coffee.
Some of the things you'll do...
You'll identify opportunities to optimise scalability of our cloud products, define a roadmap to get them to where they need to be and lead project teams to execute on this.
You'll join SaaS product teams to uplift practices, coding standards and tooling across IaC, site reliability, DevOps and platform engineering.
You'll contribute to Agile ceremonies whilst remaining agile in your approach to software product development practices and methodologies.
You'll build our capability as a division by reviewing code and coding standards, mentoring PaperCutters in and outside your team and participating in recruitment interviews.
What success looks like 6 months in...
You have a thorough understanding of PaperCut's company and product strategy and are validating a roadmap for how our SaaS product architecture needs to change in order to deliver on these.
You've made some quick wins across a couple of tactical optimisation projects, tackling problems with availability, performance and monitoring/observability.
You can set the pace in projects and oversee a team building solutions to satisfactory completion and take ownership of the software outcome.
You mentor other PaperCutters or enable the broader PaperCut ecosystem by facilitating and driving education on key knowledge areas.
What else you can expect from us...
We've transitioned to a hybrid model and our Camberwell office is now open and available to those who'd like to use it.
When in the office, you can enjoy free parking, unlimited coffee from our in-house espresso machine and drink it in alongside an outstanding view of the city from our outdoor deck.
Our share the success bonus scheme is a wonderful way to celebrate our success each year. We also offer generous leave options, an individual training budget and a super flexible environment.
We're also open to alternative working arrangements you might appreciate, so please don't hesitate to highlight this during your application.
Our commitment to you...

Our hiring process lets you show off the very best version of yourself while learning all about us at the same time. Our pinky promise is a candidate experience that’s enjoyable, thorough, and fair. That’s our way of inspiring the world's brightest minds to become PaperCutters.

As an equal opportunity employer that values diversity and inclusion, we proudly encourage people from all walks of life to apply (even tea drinkers).

PaperCut is a proud 2022 Circle Back Initiative Global Employer – we commit to respond to every applicant.