Spa Receptionist

endota is Australia’s largest network of day spas, renowned for our amazing treatments, products, and down to earth service. With over 20 years in the wellness industry and over 100 spas across Australia, our employees feel empowered to dream large and are inspired to use their creativity and work collaboratively. 

As a world-leader in providing wellness solutions to our clients we live consciously and give back willingly. We are proud of our organic and natural certifications and strive to further improve our environmental footprint.  Our Values are front and centre and are the guiding principles of how we work together.

Beyond a business, endota is a place of belonging.  Join our family!
 

Our Spa – Canberra

endota spa Canberra is a wellbeing sanctuary in the centre of the city. endota Canberra is conveniently located at the Canberra Centre, easily accessed through the Petrie Plaza entrance.

We specialise in massage, facials, spa packages and a full list of beauty treatments.   We offer the latest in advanced skin technology such as Light Therapy (LED), Clinical peels, Hydro-Microdermabrasion and Electro-Mesotherapy.

Your Role 

endota employees are passionate about providing a high level of customer service to our clients throughout their wellness journey. 

In the role of a Spa Receptionist, you will provide excellent customer service to customers in-spa, over the phone and via email. Using your strong IT skills, you will manage treatment bookings, process gift vouchers & product sales, answer email enquiries and be responsible for data entry/ inventory requirements. The role will also include general cleaning responsibilities such as laundry, vacuuming, dusting, stocking/ arranging product and any other housekeeping tasks that will support the everyday function of the spa.
 

Your Skills & Experience

As an endota receptionist, you are willing to share your time, experience, and expertise – not only for the good of others, but for your own personal satisfaction and growth.

• You have previous reception/ customer service experience (experience in spa or beauty industry preferred)
• You possess strong IT skills across Microsoft Word / Excel and Outlook (previous shortcuts experience advantageous)
• You have excellent time management skills with the ability to work independently, multitask and manage your own workload to agreed timelines
• You have strong communication skills and excellent personal presentation standards
• You have availability to work late nights and weekends
• You will be as passionate about the endota brand as we are and share our core values and philosophy
   

Your Benefits

We provide a supporting & inspiring environment so that you can be your “best me”.

• Receive endota treatments at a discount, and enjoy our range of products at wholesale prices
• Free membership to endota Retreat – your online wellness portal of exercise classes, meditation, healthy recipes, daily affirmations and more!
• Quarterly wellness nights held in spa, be pampered by colleagues, and enjoy delicious snacks
• Receive discounts from some of Australia’s leading brands across health, wellness, fitness, lifestyle and more!

If you are passionate about what you do, want to share your knowledge and experience, and learn from your colleagues – then endota is for you.

Whilst it is our preference to recruit and employ from the local labour market, we will consider applicants who are already in Australia and hold a visa with work rights.