Specialised Services Coordinator

Specialised Services Coordinator

What the opportunity is:

• Employment with NSW State Archives & Records Authority, NSW Department of Enterprise, Investment and Trade
• Clerk Grade 5/6 - $110,711. Package includes salary ($89,707 - $98,982), employer's contribution to superannuation and annual leave loading.
• Ongoing full-time employment
• The role will work across the greater Sydney area

What we do
State Archives and Records Authority of NSW (SARA) and Sydney Living Museums (SLM) have been partnered together since 2019. SLM is a State cultural institution that cares for a group of 12 of the most important NSW historic houses, gardens and their collections, including the National and UNESCO World Heritage-listed Hyde Park Barracks. Housing a vast collection pre-dating European settlement in 1788, SARA is one of Australia’s preeminent archives and records authorities; responsible for the development, preservation, and access to the State’s archives. Managing and storing over 750kms of government records for NSW public sector offices.

The organisations also operate commercial functions that contribute significantly to the sustainability of the agencies. This includes retail, food & beverage, venue hire and, through SARA’s Government Records Repository, commercial storage, records management, digitisation and consultancy services.

We have an exciting opportunity to create a new cultural institution, Museums of History NSW (MHNSW) by bringing together the Sydney Living Museums (SLM) and State Archives and Records Authority of NSW (SARA). As MHNSW, our collective assets and expertise will enable us to achieve even more, together. The new organisation will be the first cultural institution in NSW with history as its core focus - collecting, managing, preserving, and providing public access to government archives, objects, materials, buildings, places and stories that shape the historic, social, political and cultural identity of NSW.

Alongside the creation of Museums of History NSW will be the formation of the State Records Authority NSW (SRANSW) which will be separate to Museums of History NSW and will focus on record keeping standards, regulation, advice, education and policy.

Be a part of this once-in-a-generation opportunity!

What you’ll do with us
This role will supervise the day to day operations of a specialised service team while supporting the optimisation of associated policies, procedures and guidelines to drive efficient and high-quality outcomes for the organisation and our customers.

For more information on the role contact Patricia Proctor on 0404 435 070.

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What you need to do to apply
To apply you will need to submit the following:

• A one to two page cover letter outlining how your skills and experiences meet the essential requirements for this role,
• Respond to the 2 targeted questions (no more than 20 lines per answer). Your responses to the targeted questions should be submitted online during your application and not included in the covering letter, and
• A current resume with two referees

Also note:

• To be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role. All successful candidates will be required to undergo a criminal record check with NSW Police.
• If you are speech or hearing impaired, have access requirements that require reasonable adjustment in the assessment process, or require access to information about this vacancy in a different format, please contact People & Culture on HumanResources@slm.com.au.
• A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Submit your application before the closing date: 11.59pm 5 December 2022

Diversity and Flexible Working
We are expert keepers and tellers of history, and its many stories, peoples, and cultures. We want to create a team and workplace that reflects this diversity as well as the diversity in the communities we serve. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better, more inclusive results and connects our people to our communities, to our history, and to each other.

Our vision is to support and empower First Nations people, communities and culture, and across the sites that we care for, we are committed to shifting perspectives, truth telling and delivering honest reflections on history.

We understand that flexibility means different things to different people and are committed to offering flexible work arrangements where and when possible.

Our team can provide alternative formats to apply, make adjustments to the recruitment process and offer information about workplace adjustments and support networks.

If you have disability and require more information or assistance please contact People & Culture on HumanResources@mhnsw.au.

Thank you for your interest in this role. We look forward to receiving your application.

What the essential requirements of the role are:

• Experience with Records management or Supply Chain packages such as O’Neil Software’s RS-SQL.
• Experience in a managing multiple team members and projects at the same time.
• Willingness to participate in rosters depending on operational requirement with the ability to participate in after-hours call roster, including attending to call outs.
• Have a current Working with Children Check.

What you need to tell us - targeted questions: * The Specialised Services Coordinator is responsible for managing and prioritising their workload as well as responding to urgent support requests as they come up. At times this will mean juggling competing demands in what might be a challenging or stressful environment. Please outline your experience on how you have managed with this in the past and include a reference to a specific example.

• Describe your experiences and the challenges in managing relationships with both internal and external stakeholders where competing demands and deadlines and communication styles are involved. What techniques to you do you use to ensure positive outcomes?