Specialist Facilitator

Job Overview:

Embark on a transformative experience with Time Education & Training as a Specialist Facilitator, where your expertise will shape the future of professional development. Collaborate closely with our dynamic CEOs to deliver high-quality training programs, focusing on qualifications from Certificate III & IV to Diploma in Leadership and Management, and Workplace Health and Safety (WHS). 

Your role extends beyond traditional facilitation; you will play a key role in optimising training processes, ensuring compliance, and fostering a positive, safe working environment. Additionally, you will provide customised corporate training as needed, ensuring professional development aligns with nationally accredited qualifications and bespoke workshops. This is more than a job; it's an opportunity to contribute to the growth of a leading Registered Training Organisation (RTO).

If you're passionate about delivering excellence, driving progress, and making a lasting impact, seize this chance to join a thriving organisation committed to continuous improvement. Elevate your career with us and be part of a team that values creativity, discipline, reliability and the pursuit of excellence.

Key Responsibilities:

Deliver Professional Development:

• Provide accurate and high-quality professional development for client groups, covering both nationally recognised qualifications and customised corporate workshops.
• Ensure participants' progress is monitored, and follow-up on assessment submissions to facilitate qualification completion.

Assessment and Compliance:

• Mark all student assessments for facilitated programs, adhering to Quality & Compliance reporting processes.
• Engage in regular internal and external client meetings, contributing to compliance discussions.

Optimise Training Processes:

• Collaborate with CEOs to optimise training processes, enhancing efficiency and effectiveness.
• Deliver training solutions that comply with business and qualification regulations.

Support and Collaboration:

• Support the CEO – Business Services & Business team as required.
• Engage with participants, fostering progress and commitment to professional development.
• Participate in exploratory discussions with CEOs to enhance facilitation strategies in line with unit/qualification guidelines.

Administrative Duties:

• Adhere to company policies, including attendance, business hours, and uniform code.
• Perform assigned tasks promptly and communicate any business concerns to CEOs positively and promptly.

Communication and Reporting:

• Liaise with CEOs to share department and client information regularly.
• Respond to emails, website inquiries, and telephone queries promptly, adhering to set timelines.

Health and Safety:

• Take reasonable care to protect the health and safety of others.
• Promote a safe working environment and adhere to safe systems of work.

Customer Service:

• Provide timely and professional customer service to both external and internal customers.

Property and Confidentiality:

• Ensure that all training and assessment resources and client information remain the property of Time Education & Training.
• Adhere to privacy, confidentiality, and commercial-in-confidence policies.

This role demands a commitment to excellence, compliance, and continuous improvement in delivering training and professional development. The successful candidate will contribute to maintaining a positive and safe working environment while fostering effective communication within the organisation.

Technical and Specialist Skills / Knowledge / Experience:

Essential

• Hold the appropriate Training and Assessment qualification as described in the Standards for Registered Training Organisation 2015 – Schedule 1 and currency in practice to within the past 2 years
• Proven successful experience in training and assessment in qualifications from Certificate III & IV to Diploma in “Leadership & Management” and “WHS”
• Proficient with Microsoft office suite
• Good organisational, planning and problem solving skills
• A high level of work priorities and time management
• Excellent communication skills in both written and verbal communication
• Strong bottom line orientation and ability to effectively manage financial expenditure
• A high level of drive, discipline, creativity and motivation
• Ability to manage and work cohesively in a team environment

About Business:

Time Education & Training is a leading provider of quality corporate and nationally accredited training, consultancy and support services. Our success and sustained growth from a small local Registered Training Organisation (RTO40058) to a stable and strong National RTO is due to the high quality of work combined with our effective and sustainable governance and management structures.