Stone Benchtop Templater

Overview:As a Stone Templater at Stone Services QLD, based in Stapylton on the Gold Coast, you play a pivotal role in the precise measurement, design, and oversight of Stone Benchtop installations. This multifaceted position demands a combination of technical proficiency, project management expertise, excellent customer service, and an unwavering commitment to maintaining quality standards. Join our fun workplace, where independence is celebrated, enjoy the perks of utilizing a company car during work hours, and benefit from comprehensive training, including the use of a laser templater.

Responsibilities:

Measuring and Templating:

• Conduct accurate measurements for Stone Benchtop installations.
• Utilize templating tools and technology, including laser templater, for precise stone cutting and shaping.

Project Management:

• Coordinate with clients, contractors, and internal teams for seamless project execution.
• Develop and maintain project schedules, ensuring timely completion of templating and installation processes.

Technical Inspections:

• Ensure templating and installation meet quality standards through technical inspections.
• Address and resolve any technical issues during the project.

Warranty Inspections:

• Perform warranty inspections to address post-installation concerns.
• Collaborate with the warranty team to implement corrective measures as needed.

Sales Support:

• Collaborate with the sales team to understand customer requirements and preferences.
• Provide technical expertise during the sales process, addressing customer queries and concerns.

Customer Service:

• Maintain high customer satisfaction through effective communication and problem-solving.
• Act as a point of contact for customers, addressing inquiries and providing project progress updates.

Benefits:

• Fun Workplace: Join a dynamic and enjoyable work environment at Stone Services QLD.
• Independence: Experience the benefits of independence and take charge of your projects with confidence.
• Company Car: Enjoy the convenience of using a company car during work hours.
• Training: Benefit from comprehensive training, including the use of a laser templater, to enhance your technical skills and proficiency.

Work Schedule:

• Work hours are from 6:30 am to 2:30 pm Monday to Thursday and until 12 pm on Fridays.

Qualifications:

• Technical Expertise: Proficient in measuring and templating for Stone Benchtops, understanding stone cutting and shaping processes.
• Project Management: Proven ability to manage multiple projects concurrently, meeting deadlines, and maintaining quality standards.
• Customer Service Skills: Strong interpersonal and communication skills to interact effectively with clients.
• Detail-Oriented: Meticulous attention to detail to ensure accurate measurements and high-quality installations.
• Sales Acumen: Basic understanding of the sales process, supporting the sales team with technical insights.
• Problem-Solving: Ability to identify and resolve technical issues during templating and installation processes.

Education and Experience:

• High school diploma or equivalent; additional technical or vocational training in stone templating is a plus.
• Previous experience in stone templating, project management, or a related field is preferred.

This position requires a candidate with a strong blend of technical skills, project management capabilities, and excellent customer service. The Stone Templater will be instrumental in ensuring the successful and seamless installation of Stone Benchtops while upholding high standards of quality and customer satisfaction in a vibrant and enjoyable workplace at Stone Services QLD.

• Flexible hours available
• 1 year of relevant work experience required for this role
• Working rights required for this role
• Expected salary: $35 - $45 per hour