Store Consultant

Assist with launching a brand new purpose-built facility in the Logan area. 

Genuine Part Time role | 7 day fortnight | 53 hour fortnight| rotating roster.

ASX200 Listed Company | 650+ People | 230+ Centre Locations Across Australia & New Zealand

About Us

Established in 2000, National Storage is one of Australasia’s largest self-storage providers, tailoring self-storage solutions in 230+ storage centres across Australia and New Zealand. As an ASX 200 listed company, we have experienced our success by focusing on the most important part of our business – our people and our customers.

With a strong growth strategy in place we are seeking to attract and retain more great people to join our team. Due to our rapid growth, we are now looking to recruit a Part Time Store Consultant role based at our Loganholme centre in preparation for the launch of this brand new centre.

The Role:

Reporting into the Store Manager, our Store Consultants are a vital role within our business, as they work closely with our customers to ensure a seamless service is provided. The role itself is an exciting and varied role which includes customer service, administration, and operational tasks. You will be working for a dynamic and innovative company that is at the forefront of the self-storage industry.

A day in the Life of a Store Consultant Consists Of: 

• Delivering the ultimate customer experience by supporting our customers in making the best storage choice for their needs.
• Assisting the Loganholme centre achieve budget and KPI goals.
• Conduct centre tours and walk throughs which showcase our facilities.
• Focusing on centre presentation, maintenance, and cleanliness to ensure our centres always represent our high standards.
• Maximize sales conversion opportunities via various ports of communication i.e., face to face with customers as well as via phone and email.
• Maintain a safe and secure centre by wearing appropriate safety gear, safe use of equipment, and following workplace health and safety procedures. 
•  Complete arrears management steps to ensure accounts are kept up to date and offer solutions where feasible.
• Action general administration duties such as customer contracts, inventory, and insurance claims

What you will bring: 

To be a successful Store Consultant at Loganholme, ideally you will have:

• Strong communication and interpersonal skills, with the ability to build relationships with customers and stakeholders.
• A strong sales and customer service orientation.
• A passion for delivering exceptional results.
• You have a motivated, proactive, and positive attitude to assist the store manager with the centre’s smooth transition and alignment with National Storage's high standards.
• Ability to work well in a team and autonomously.
• Willingness to learn and grow with the business.
• Strong administration skills.
• Driver’s License and car (highly desirable).
• Impeccable attention to detail.
• The ability to work on a rotating roster working 53 hours a fortnight, with every second Saturday from 9:00am-2:00pm

Week 1 - Monday 8:00am - 5:00pm, Wednesday 8:00am - 5:00pm and Friday 8:00am - 5:00pm

Benefits – Why Work with Us?

• Our unique 24/7 Health & WellNS offering for you and your family.
• Enjoy a work/life balance with no hospitality hours, allowing for greater flexibility in your schedule.
• Permanent role within a successful and expanding business which employs great people.
• Structured four-week training and induction program to ensure your success.
• Competitive Salary.
• Access a range of National Storage Perks such as:
  - Generous parental leave policy
  - Health reimbursements ranging from gym memberships to health
    insurance
  - Unlimited retail discounts
  - Referral incentives
  - Opportunities to connect with our communities and charities.
• Work with an innovative commercial business that values teamwork, care & excellence.

Start your journey - APPLY NOW!

Please note, applicants may be subject to pre-employment checks which can include reference checks, medical checks and, with consent, police background checks. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.