AddressAbout the role
Our client is a leading global, reputable, and ambitious eCommerce retailer in the home and lifestyle sector. Due to the success of their online store, they are embarking on opening their first-ever physical store in Melbourne. This is an exciting opportunity to launch their store and create a remarkable in-store experience that reflects our client’s brand values and dedication to excellent customer service.
To be successful in this position you will be an experienced and dynamic Retail Manager with a strong background in visual merchandising, exceptional customer service skills, and a passion for sustainability and team leadership. This is an opportunity to be part of an organisation that truly invests in you and offers perks such as competitive remuneration and generous bonuses, discount across all brands, paid parental support program.
The Role:
- Leadership: Lead and inspire the store team to ensure a safe and exceptional customer experience.
- Visual Merchandising: Create an inviting, product-focused environment to drive results and enhance customer experiences.
- Sales Optimisation: Maximise sales and control expenses through effective financial management.
- Team Development: Foster a customer-focused, engaged team culture.
- Empowerment: Empower team members to prioritise customers and achieve results.
- Performance Management: Identify and address team development needs to enhance engagement and performance.
- Customer Experience: Ensure a seamless online and in-store customer experience.
- Inventory Management: Oversee inventory, conduct stock counts, and manage orders to meet sales targets.
Skills and Qualifications:
- 4 years+ Retail Management Experience
- Experience in retail settings focused on home living products is highly regarded.
- Proven leadership experience in coaching and developing diverse teams and operations.
- Excellent Customer Service with a Customer-First Mindset
- Visual Merchandising Expertise and Design Sense
- Strong Organisational Skills and Task Management
- Commitment to Sustainability and Eco-Friendly Practices
- Collaborative Team Player
- Dedicated to Making a Positive Impact
This is a great opportunity for a candidate who has proven experience generating revenue, results and success. If you are interested in the above, we would love to hear from you!
All we need from you is an updated CV.
W: www.createcareers.com.au
Create Careers is a different kind of recruitment consultancy. We are people that care for people. Yes, that means we care about you the talent and you the employer. We are people who believe that honesty, integrity, trustworthiness, reliability, being ethical and respectful to everyone are our greatest assets. Our goal is to work hard to create great relationships, partnerships and friendships and to not treat you as just another company or CV. We strive on actively listening to provide the best service possible, delivered with professionalism, care and enthusiasm. Let's work together to co-create a productive and long-lasting partnership.
