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SalaryFirst Things First Coffee offers a fun, energetic and fast paced work environment where a love and passion for coffee is nurtured.
Our architecturally designed premises in Enfield, Salisbury Downs, Holden Hill and Woodville are hives of activity each and every morning.
We are passionate about specialty coffee and proudly serve hundreds of South Australians with their daily dose. Following our mission to 'Make Their Day', we pride ourselves on customer service and strive to offer our customers with an experience every time they come through.
We are looking for a positive, energetic and professional individual who shares our values to take on the role of Store Manager at our Salisbury Downs store.
As a First Things First Coffee Store Manager, your responsibilities will include (but are not limited to):
-Leading FOH operations; ensuring flow of procedures and upholding of product quality
-Rostering
-Leading a team of up to 12 people
- Upholding / cultivating positive team culture
-Stock ordering
-Being the primary point of contact for face-to-face customer feedback
-Preparation of food and beverages
-Cleaning of store and tending to the general cleanliness of the premises
-Facilitating new products, promotions and procedures as directed by upper management
-Providing training and mentoring to staff
-Upholding of our mission, values and culture
Applicants should have following skills and competencies:
-Exceptional customer service
-Exceptional communication ability
-Attention to detail
-Teamwork
-Ability to multi-task
-Ability to lead and motivate a team of people
Applicants should have following experience:
-At least 5 years customer service experience
-At least 2 years experience leading a team/ teams of people
The successful candidate will undergo our thorough in-house training program covering both First Things First Coffee operational procedures as well as store-manager procedures over a period of approximately 4 months. It is important to our training process that the trainee manager experiences working some mornings/ afternoons/ weekdays/ weekends at various points throughout their training. To enable a rotating roster, the trainee manager would enter the organisation under a casual structure. At the completion of this training period employment will become full time with a Monday-Friday roster.
Position is full-time (38hrs per week), Monday-Friday
Remuneration: Salary- up to $85,000
Location: Salisbury Downs
Job Types: Full-time 12 month Maternity Leave contract (Casual until completion of training approx. 4 months). Various ongoing employment options available within the company post contract.
Why work for us?
-Above award remuneration
-Ongoing professional development and leadership coaching
-Prior experience with coffee not necessary
-An outstanding workplace culture
Our opening hours are Monday to Saturday: 5:30am- 4:00 pm and Sunday 7:30am-4:00pm, public holidays vary.
Please Note: we are looking for someone who can make a long term commitment to First Things First and become a key member of our management team. As such, working holiday & student visa holders are not suited to this role.
