About the Role
Haymes Paint Shop is looking to appoint a Store Manager for our Kirrawee store. This is an exciting opportunity to become an integral member of the Haymes Paint Shop Kirrawee Paint team as a leader servicing our retail, trade and commercial customers. The store operates on a Monday to Saturday roster.
This key role will be responsible for maximising the profitability of the store through new business development, strong leadership, efficient resource management and the delivery of exceptional customer service internally and externally.
Some of the more specific responsibilities of the position will include:
- Implementing the necessary actions to achieve budgeted sales and profit contribution;
- Providing a safe working environment and ensuring all staff adhere to safe working procedures;
- Continually improving customer service by focusing on delighting every customer and providing a value-added service;
- Motivating, coaching and developing staff;
- Actively participating in meetings, business discussions and other projects;
- Facilitating two-way communication between store staff and senior management;
- Monitoring and controlling variable expenses, ensuring alignment to sales and budget, and monitoring sales and profit margins; and
- Fostering a culture of continuous improvement.
The successful applicant will require demonstrated site management experience in a retail and/or trade environment, including experience in managing and developing staff.
You'll be self-motivated, with a strong desire to succeed, and will be able to demonstrate the ability to deliver exceptional customer service on a consistent basis. Strong communication, interpersonal and organisational skills will also be required, along with the ability to work effectively under pressure and the ability to meet tight deadlines. A strong background in the trade and/or commercial markets will be highly regarded.
Additionally, you'll need the ability to drive sales and profit growth, through analysing sales forecasts, managing inventory levels and maintaining effective control over variable expenses.
Proficient computer skills, particularly in the Microsoft Office Suite, and a current driver's licence are a must.
The successful applicant will be rewarded with an attractive salary package.
If you believe you meet the criteria of the position and will enjoy the challenges and diversity this role brings, we encourage you to apply.