To be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results and engaging customer experience
Key duties:- Customer Experience - We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life.
- Performance - We’re looking for someone who will be able to control and meet sales and performance targets with outstanding planning and organising skills.
- Operations - Our Store Managers need to have exceptional stock management skills, and the ability to monitor/manage change.
- Expertise - Our Store Managers have to have full knowledge of the beauty market, our competitors and have passion and love for our products!
- Teamwork and People Management - Our Store Managers are outstanding communicators and are confident in managing a team in accordance to the stores needs. They are flexible and responsible role models who successfully attract and retain people who reflect the brand.
Benefits
- Regular working hours
- Generous staff discount
- Incentives for meeting KPI and store targets
- Service rewards for loyal employees
- Up to 3 Kindness Days per calendar year to volunteer at any charity or voluntary organisation
- Time in Lieu policy
- Learning and Development Program
What we look for
- Experience in retail and people leadership is preferred
- Confident in meeting sales and performance targets
- Outstanding planning, organising and communication skills
- Ability to work collaboratively within a feedback culture
- Team coaching and development
- Flexibility to work across Sunday to Saturday is required
About The Body Shop:
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.
The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever.
Diversity Statement
At The Body Shop, we firmly believe that equality is a human right and that all people should have an equal opportunity to pursue their dreams and aspirations. We are committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is recognized. We value diversity and consider all applicants for employment without regard to race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status. We are proud to have a number of different active employee inclusion networks that serve not just as catalysts for change, but also to build a spirit of diversity, equality, inclusivity, and provide safe supportive spaces for engagement and solidarity for members of these communities. The Body Shop is also committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, its services, programs and activities.