Student Pathways Officer

Student Pathways Officer

Brand, Partnerships and Business Development – Student Pathways

• Continuing, full-time 
• $71,806 to $82,802 per annum (HEO5) 
• Plus 17% employer superannuation
• Salary packaging options are available
• 5 weeks annual leave plus Christmas week shutdown, per annum
• Applicants must have full time work rights (UNE will not provide sponsorship for this position)

Acknowledgement of Country

The University of New England (UNE) is a regionally based, globally networked university renowned for the quality of its student experience and the excellence of its research specialisations. In addition, UNE pioneered teaching to external students making it the most experienced provider of distance and innovative online education. 

 UNE emphasises its people, staff and students' growth and development. We aspire to be a leader in innovation and change and a centre for the Armidale and the North-West communities.  

 Equity, diversity and inclusion are central to the core values of UNE and we are committed to engaging, supporting and growing a richly diverse workforce. From the Oorala Aboriginal Centre at the heart of our campus, to the inclusive organisations such as the UNE Ally Network, the UNE Women’s Society, and the many international cultural groups - all will feel valued and respected at UNE. 

 You will embody the UNE values and strive to be Open, Enquiring, Exceptional and Making a Difference. Additionally, you will be committed to achieving the goals embedded in the Future Fit Strategic Plan Future Fit 2021-2030: Personalised Learning Journeys, Empowering Communities, and Building Resilience. 

About the role

The Student Pathways Officer provides high level administrative service and support to students, and is responsible for the effective and efficient operation of key services relating to admission, credit transfer and enrolment for commencing and continuing students. 

About you

To be successful in this role the Student Pathways Officer will have demonstrated experience in the provision of specialist advice across multiple communication channels and well as high quality administrative service and support to students with enquiries relating to admission, credit transfer and enrolment. The Student Pathways Officer will provide specialist advice, exercise discerning judgement and resolve complex enquiries or applications whilst ensuring the accurate application of policy, rules and guidelines.  The incumbent will deliver services to students and staff requiring sound interpersonal, communication and engagement skills, with a demonstrated ability to develop effective professional relationships and maintain diplomacy, discretion and confidentiality with superior organisational skills, accuracy and attention to detail.

About the Department

UNE Brand and Marketing is responsible for marketing and sales strategy that positions UNE for current and future opportunities and achieving UNE’s student-based income targets from the domestic market.

About the Business Area

Student Pathways is responsible for prospective student relationship management, managing and
administering domestic admissions and credit applications, student recruitment and conversion
activities for the University.

About Armidale

Armidale is an attractive and vibrant city that combines all the features of a bustling regional town centre with the tranquility of rural living. It boasts gourmet restaurants and cafes, boutique shopping, quality schools and sporting facilities. Surrounded by mountain gorges, waterfalls and national parks, Armidale’s natural beauty and distinct seasons make it an ideal place to live and thrive. To find out more, visit https://www.visitarmidale.com.au/experience  

Additional information

To discuss this role please contact Emma Wells, Manager, Student Pathways, phone: (02) 67732***, email: *******@une.edu.au

Closing Date: Sunday 17th March 2024 @ 23:59

Reference No:   224021

For further information about this position, please see the Position Statement below.

To Apply 

Please visit www.une.edu.au/jobs-at-une to view the position statement for this role, as well as other career opportunities at UNE.

To Apply

Submit your application through www.une.edu.au/jobs-at-une and refer to vacancy ref 224021.

Your application should be comprised of:

  Covering letter; 

•  Responses to all selection criteria 
•  Current CV; 
•  Certified qualifications cited in your application for this position. 

About Our Process 

 At UNE, we are committed to employing individuals who meet the requirements of this role and align with our values. All applicants will be contacted and advised of an outcome. The successful candidate will be required to undertake pre-employment checks prior to commencing in this role as indicated in the position statement. Please visit our Privacy Statement to understand how your information is collected, stored, accessed and used.