Student Record Officer

• Brand new position
• Be part of the launch of our new Kaplan Business School Gold Coast campus
• Excellent employee benefits, including 26 days annual leave

As part of the launch of our new Kaplan Business School Gold Coast campus, we have an exciting, full-time opportunity for a positive and detail orientated Student Records Officer to join our growing team!
The Student Records Officer is responsible for all aspects of the campus specific database maintenance and liaison with the relevant stakeholders. They are to ensure that all financial and administrative information is recorded accurately and amended/altered when necessary.
Responsibilities

• Maintain and process data in the Student Management System including data collected from students at orientation and throughout their course
• Ensure Student Records are accurate and up to date
• Financial administration comprising of receipting student payments, generating invoices; allocating receipts, processing refunds and credits, recording and reporting on FEE HELP, and managing all subject changes and financial implications
• Producing various reports and general administrative duties as required.

About you
To succeed in this role, you’ll have strong attention to detail and can facilitate and maintain key relationships with internal and external sources. You will also have proven experience in high-volume data entry.
In addition, the successful candidate will have:

• Proven experience in data entry with excellent attention to detail
• Ability to work in a high-volume environment
• Excellent verbal and written communication
• The ability to analyse and communication relevant data

Requirements

• Minimum of 2 years’ experience in customer service/administration or office support roles (essential)
• Experience working with student management systems and databases (essential)
• A minimum of 2 years’ experience in customer service/administration or office support role
• Knowledge of ESOS Code of Practice and PRISMS (desirable)

It is a requirement of all Kaplan employees to complete a National Police Check and hold a valid Working with Children Check in the relevant state.
Role closes Friday 5th January 2024
Kaplan Business School
Kaplan Business School offers undergraduate and postgraduate courses in business, accounting, marketing, management, tourism, entrepreneurship, health services, digital management, analytics, project management and leadership.
Join and be part of a team where what you say is valued, where you’re trusted to work independently, and where you can experience what it’s like to be on the other side of tertiary education.
Kaplan Australia has been recognised as an Inclusive Employer by Diversity Council Australia. We pride ourselves on being a kind and inclusive organisation that is reflective of our diverse student group across Kaplan Business School, Kaplan Professional and our Pathways Colleges, and truly value the richness and experience of our diverse team. We will use this momentum to continue to enhance our equity, diversity, and inclusiveness.
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