Support Facilitator - TAC

• Full-time opportunity. Combination of work from home, outreach and office 
• Case management, referrals, linkages and assertive outreach. Promote independence, development and confidence in others
• SCHADS Level 4 – $82k– $88k annually + super, salary packaging options and career progression opportunities

About You

Are you are motivated to improve the lives of those living with mental illness? Are you able to effectively support people to achieve their desired outcomes? Are you reliable and consistent in your practice?

Additional attributes we are looking for include: 

• The ability to effectively and quickly build rapport with people
• Flexibility, patience, initiative and emotional resilience
• Effective listening skills, an adaptable communication style and a desire to learn more
• Contribute positively within a team and work autonomously 
• Familiar with technical terminology in a clinical setting
• Previous experience in mental health or outreach support (professional, volunteer, lived experience), supporting people with complex needs; ABI / AOD / mental illness / physical disability / dual diagnosis. 
• Qualifications in Mental Health, Social Science or other relevant qualification (or be actively studying) is beneficial

It is a requirement of this position to meet all compliance requirements in relation to NDIS Work Screening, Working With Children’s Check, work rights and possess a current & valid driver’s license. 

About the Role

As a member of our TAC team, you will assist participants on Workcover & TAC through their recovery journey. 
We assist & support participants who have a mental health condition and /or Acquired Brain Injury and/or disability as a result of a traffic or workplace accident. Our aim is to develop skills and abilities to handle day to day tasks. Our goal is to enable rather than to ‘do’, to promote independence, development and confidence of the individuals.
This role works under a hybrid model, including work from home, outreach support and one day per week in our office in Dandenong South. You will be required to have use of a personal vehicle for work related travel and be reimbursed for your travel expenses as appropriate. Monday and Friday – 9:00am-5:00pm

This role entails:

• Community outreach and telehealth support, case management and following established behavioural support plans
• Regular communication with, and linking participants to a wide range of health professionals
• Developing professional relationships with individuals, their families and others in the community
• Managing referrals, providing accurate and timely case notes and reports
• Use of a variety of systems and navigate multiple platforms

We take appropriate actions to ensure that our staff and the people we support are as safe as possible. You will be expected to adhere to all OHS standards, requirements and processes, including (but not limited to) wearing appropriate PPE and regular hygiene and cleanliness practices. 

What we can offer you

ermha365 is an agile and innovative non-profit with a growth agenda across Australia. As an employee you will be offered: 

• Support as needed utilising our 24/7 Employee Assistance Program and unlimited access to our online Wellbeing Centre
• Industry-leading induction and on the job training provide with access to free continuous online learning modules at your own pace
• Flexibility in working hours to suit work life balance
• A supportive team environment that is engaging and inspiring
• A competitive total package – SCHADS award with the ability to reduce your taxable income through salary packaging and access to discounts with 400+ retailers in Australia

About ermha365
This job isn’t for everyone. At ermha365 we work with clients with some of the most complex mental health and disability support needs in Victoria. We’re a lifeline for people who often feel like a “square peg in a round hole” - those who experience stigma and discrimination, and are ostracised or excluded from the simple things that most of us take for granted. In many cases we have become the provider of last resort, although we see ourselves as the provider of first choice. We believe in the potential of everyone. We never give up, and we never give in.

ermha365 is committed to the safety, participation and empowerment of all children. Further information at https://www.ermha.org/child-safe-statement/

Diversity and Inclusion
We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Talent Acquisition team via email at *******@ermha.org noting your preferred method of communication and contact details and a member of the team will be in touch.