Company

Hays RecruitmentSee more

addressAddressBendigo, VIC
CategoryAccounting & Finance

Job description

Swan Hill Customer Service Officer

Your new company 
This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all licenced drivers and registered vehicles. They are currently seeking a customer service professional to join their office in Swan Hill in the capacity of Customer Service Officer. 
Your new role 
You will have the chance to work in a fast-paced environment as a highly valued member of the customer service team. The role entails extensive training, including learning about customer service, Licence Testing, vehicle inspection and registration and much more. Your role will primarily be in the office working with customer transactions and enquiries. You will also have the opportunity to be cross-trained in other areas within the branch such as registration & licence transactions and even responding to patrons' incoming calls from time to time.You may have the chance to work at other branches if required and could also be on call until 9 am on your rostered days off to cover unforeseen circumstances. Candidates MUST have a FULL DRIVING LICENCE.
What you'll need to succeed 

  • Must have recent and relevant face-to-face customer service experience
  • A current Victorian FULL driving licence with a clean driving history
  • Must be available to work over a 5-day roster averaging 20 hours per week
  • Tech-savvy and digitally focused: They seek candidates proficient with computers, quick learners, and adaptable to new technologies
  • Personable and team-oriented: The ideal candidates will be friendly, approachable, excel at customer service and thrive in a busy, collaborative environment.
  • Driven and reliable: applicants should be energetic, eager to develop skills, resilient and able to multitask
  • You must be a Permanent Resident or Australian Citizen to be considered for this position due to the ongoing nature of these roles.
  • What you'll get in return 
  • You will receive on the job training and ongoing support.
  • Ongoing temporary contract - potential to obtain permanency
  • Excellent work culture and supportive environment
  • Approx 20 hours or three shifts per week, during Monday-Friday 8:30am - 4:30pm.
  • Rosters completed two weeks in advance to help plan
  • What you need to do now 

    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to ************@hays.com.au, or call Nicole on 0490 426 ***
    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
    #2868451

    Refer code: 2459126. Hays Recruitment - The previous day - 2024-06-29 00:30

    Hays Recruitment

    Bendigo, VIC

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