AddressJob Title: Systems Analyst - Application Packaging
- Must be an Australian Citizen.
- NV1 Security Clearance is required.
- The role is based in Melbourne.
Job Summary:
- The position will be a Subject Matter Expert on Application Packaging. Job includes classification, discovery, and packaging applications which can be deployed via Systems Management tools. Custom scripting would be an added advantage. End-to-end understanding of request / Release management process.
- Understanding of Applications Packaging and Deployment,
- Good knowledge of MSI packaging with Flexera Admin StudioMSI / MSIX packaging,
You will deliver value by:
- Should be a Subject Matter Expert in Application Packaging, Application Virtualization, and Applications Assessment technologies and be ready to present or lead discussions on these technologies.
- Very good knowledge of MSI packaging with Flexera Admin Studio
- Very good knowledge of scripting with PowerShell
- Good knowledge of the App Deployment Toolkit
- Lead and drive any major escalations to a successful closure.
- Lead automation initiatives
- Should have a thorough understanding of all the KPIs and SLAs. Should be able to derive and calculate KPIs.
- Provide Level 3 support to the client’s Service Desk and Level 2 engineers as needed.
- Should take part in account transitions, ensure all the right processes are applied and followed and a clearly defined and documented RACI matrix is in place.
- Should be able to work with the Solution Architects on new proposals and provide improvements and suggestions to the solutions.
You will be successful in this role if you have:
- NV1 Security Clearance is required.
- Strong understanding of ITIL, specific to Change & Release management
- Ability and willingness to take direction from team Lead, SDM, and Client Executives
- Able to adapt to a changing technical environment
- Customer-facing presentation and consulting skills
- Strong knowledge of Microsoft PowerShell
