Technical Support and Inventory Management Assistant (Part-Time)

Company Overview:

We are a leading technology importer and distributor, committed to bringing the latest and most innovative technology solutions to our customers. Our dynamic team is the driving force behind our success, ensuring that we stay at the forefront of the technology distribution industry. We are currently seeking a motivated and detail-oriented student or entry-level employee to join our team as a Technical Support and Inventory Management Assistant. This part-time position offers a unique opportunity to gain hands-on experience in the technology field, hone problem-solving skills, and contribute to the smooth operation of our Technical Support and Warehouse teams.

Position Summary:

As a Technical Support and Inventory Management Assistant, you will play a crucial role in managing and processing Technical Support requests and assisting with Inventory Management administrative duties. This position is ideal for individuals who are passionate about technology, eager to learn, and looking to develop a broad range of skills in a supportive and fast-paced environment.

Key Responsibilities:

• Assist the Technical Support team in managing and processing support requests, ensuring timely and effective resolution.
• Support the Warehouse team with Inventory Management tasks, including stock checks, data entry, and record maintenance.
• Coordinate between departments to facilitate smooth communication and efficient workflow.
• Participate in troubleshooting and problem-solving for technical challenges, under the guidance of experienced team members.
• Contribute to projects and initiatives aimed at improving service quality and operational efficiency.

Benefits:

• Gain valuable experience in the technology distribution industry, with exposure to the latest products and solutions.
• Develop a wide range of skills, including technical troubleshooting, Inventory Management, and administrative efficiency.
• Receive mentorship and training from experienced professionals in both Technical Support and warehouse management.
• Flexible part-time schedule designed to accommodate your studies or other commitments.
• Opportunity to grow within the company and take on additional responsibilities over time.
• Work in a supportive and dynamic team environment, where your contributions are valued and encouraged.

Qualifications:

• Currently enrolled in a diploma or degree program, or recent graduate, preferably in a field related to technology, business, or logistics.
• Strong interest in technology and willingness to learn about new products and troubleshooting methods.
• Excellent organizational and time-management skills, with the ability to prioritize tasks effectively.
• Strong communication skills, both written and verbal, with the ability to work well in a team.
• Basic computer skills, with proficiency in MS Office or similar software. Experience with Inventory Management software is a plus but not required.
• Ability to commit to a part-time schedule, with flexibility around exam periods and school commitments.

How to Apply: 

If you are excited about the opportunity to learn and grow in a technology-focused environment, please send your resume and a brief cover letter outlining your interest in the position and relevant experiences to our HR department at *****@smarthomegroup.com.au. We look forward to hearing from you!

Application Deadline: COB 23 February 2024

Join us and be a part of our journey to bring cutting-edge technology closer to users while building a rewarding career in the process!