AddressTechnical Support Manager, School of Engineering and Technology - UNSW Canberra
Institution Info University of New South Wales High St, Kensington, Australia Phone: Web Site:
www.unsw.edu.au
Institution Profile
Technical Support Manager Employment type:
Full time, 35hrs Duration:
Fixed term up to January 2026 Remuneration : Level 8 from $118,883 – $133,948 plus 17% Superannuation
Location : Canberra, Australian Capital Territory About UNSW Canberra University of New South Wales (UNSW) in Canberra has multiple locations in the Nation’s Capital. UNSW Canberra distinguishes itself from other institutions by its commitment to being thoughtful, practical, and purposeful in all endeavours. This combined approach is integral to the university's impact and contributes to its recognition as one of the top 50 universities globally, as well as a proud member of Australia's esteemed Group of Eight. Choosing a career at UNSW means embracing an environment where thriving, facing challenges, and engaging in meaningful work are not just encouraged but integral to the university experience. If you seek a career where you can excel and contribute meaningfully, you've found the right place. At UNSW, we pride ourselves on being a workplace where the best people come to do their best work. Why Your Role Matters: The Technical Support Group (TSG) provides technical leadership, guidance, advice and services across the School of Engineering and Technology (SET) and the Faculty to deliver high-quality, practical engineering programs and research outcomes. The TSG provides Engineering andTechnical Support to the teaching and research activities of the school through the provision of mechanical manufacturing, electronic design, repair and manufacturing, laboratory testing and oversight, and professional engineering design services and support. The Technical Support Manager leads the TSG team, ensuring effective support and services are delivered to SETs Teaching and Research areas and the operations of TSGs laboratories and workshops are appropriately maintained and accessible. Responsibilities: The position will oversee the performance, organisation and management of the 3 sub-teams consisting of 18 employees within the TSG to ensure efficient and effective service delivery. The Technical Support Manager will assist the Engineering Manager in leading the team during the current transition phase to a high-quality, customer-focused, and results-driven culture that will involve managing change, including people management and efficiency issues. Who You Are: A qualified Engineer or Senior Technician with extensive managerial experience in a technical environment. Excellent problem-solving and critical-thinking skills. Extensive and proven people management skill Dedicated collaborator capable of meeting deadlines in a high-volume environment, and fostering strong stakeholder relationships. Benefits and Culture: UNSW is committed to helping staff balance work-life responsibilities, by providing access to high-quality services, facilities, and flexible work and leave arrangements. Generous superannuation contributions A commitment to life long learning UNSW-wide strategy to focus on Healthy Body, Heathy Mind, Healthy Places and Healthy Culture. Eligibility: The successful candidate will be required to undertake pre-employment checks prior to commencement in this role. The checks that will be undertaken are listed in the Position Description. You will not be required to provide any further documentation or information regarding the checks until directly requested by UNSW. The successful candidate will be required to work from the UNSW Canberra campus. To be successful you will hold Australian Working Rights or Australian Citizenship. UNSW is unable to offer visa sponsorship for this position. The University reserves the right not to proceed with any appointment. How to apply: Make each day matter with a meaningful career at UNSW. Please apply via our online recruitment system. In your application, please include: your CV a 2-page pitch addressing the skills and experience outlined in the Position Description. In order to view the Position Description – please ensure that you allow pop-ups for Jobs@UNSW Portal. Find out more about the lifestyle and benefits when working with
UNSW UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
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