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Form of work Large NSW Government Organisation
Up to $499 per day + Super
Contract until 30/06/2023
Our client is a large NSW Government organisation who are seeking Talent Design Specialist to join their team.
The Technical Writer is responsible for enabling the effective delivery of the People & Culture service catalogue through the development of technical documentation, work instructions and user guides that allow for the ongoing uplift of capability and knowledge.
Key Responsibilities:
Maintain and develop a suite of knowledge-based articles as defined to create a single source of truth for People & Culture including work instructions, how to guides, templates and checklists..
Identify and assess technical documentation needs that support People & Culture operations and customers’ needs.
In partnership with subject matter experts, develop technical documentation including work instructions, fact sheets, procedures, user guides and quick reference guides.
Maintain register and version controls to ensure consistency, compliance and accuracy of technical documentation and knowledge articles.
Maintain currency of resources including revising, updating, editing content, including written directions and operating procedures.
Selection Criteria:
Diploma, Advanced Diploma or Associate Degree in a relevant discipline or equivalent skill, knowledge and experience.
Demonstrated experience producing technical documentation, work instructions and user guides for a range of mediums and channels to meet business internal operations, customer guidance and knowledge needs.
Experience working in partnership with subject matter experts on all facets of the documentation to elicit information and ensure product meets user and operational requirements including deadlines, publishing standards, accuracy, presentation and accessibility.
Willingness and ability to travel as per business requirements.
On offer is a 6 month contract at a highly sought after NSW Government Organisation, with a highly competitive daily rate.
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