AddressThe Opportunity:
As a Field Service Technician, you will be required to travel to customer sites predominately across Newcastle and the Hunter Region to provide competent and efficient service, maintenance, and repair of Komatsu customer equipment.
This role will work semi-autonomous and will have to manage and take responsibility for their workload and scheduling of jobs.
The position will be required to work Monday - Friday between 7:00am – 3.06pm and regular overtime will be available.
The Role:
- Machine servicing, diagnostics, and repairs.
- Produce machine condition and technical reports.
- Managing incoming and outgoing Rental machines in accordance with Rental SLA
- Ability to demonstrate an appropriate level of technical understanding of the design & function of Komatsu equipment.
- Ensuring quality of work is aligned with Komatsu documentation and specifications.
- Workmanship is completed to a professional standard and in a timely manner.
- Liaise with the customer where appropriate and report on the customer interaction.
- Ensure that timesheets, service reports and relevant documentation are completed accurately and in a timely manner.
Role Located: Tomago
Komatsu benefits:
- Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
- Financial: Income Protection Insurance provided through our company superannuation fund
- Career: Recognition, awards, flexibility, further education studies and internal career development
- Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
- Yearly Bonus: Potential to receive a yearly bonus
- Referral Program: $3000 referral payment for referring a successful new employee to Komatsu
What we are looking for:
- Must have experience in the service or repair of Mobile Plant Equipment
- Will poses a certificate or qualification in Heavy Commercial Vehicle OR Mobile Plant Technology
- Previous experience with Komatsu equipment would be advantageous.
- Strong communication skills for both Internal and External customers
- An excellent understanding and commitment to safety and environment
- Ability to work remotely and with minimal Supervision.
- Intermediate computer knowledge/skills
