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Form of workWestern Cardiology is a large privately owned specialist practice, with multiple service locations throughout the Perth metropolitan and regional areas.
An opportunity exists for a dynamic, well organised, and patient focused person to join us in the role of Medical Telephonist/Booking Clerk. The role can be based at Applecross or Subiaco.
The role is full-time working 37.5 hours per week working from 8:30am to 4.30pm, Monday to Friday.
Duties and responsibilities will include:
- Handle main switch phone calls, addressing patient requests, and redirecting calls as needed.
- Efficiently book patient Test appointments based on individual referral details.
- Provide information on test requirements and associated costs.
- Confirm appointments to ensure patient attendance.
- Update patient details, changes, referrals, and test requirements accurately.
- Follow up with external parties on outstanding results or details as requested.
- Assist with additional tasks as required.
About you:
- Ideally, possess experience in a similar role with proficiency in operating a busy switch.
- Proven skills in patient management.
- Sound knowledge of practice management software is desirable.
- Mature, professional, and empathetic in all interactions.
- Ability to multitask efficiently with flexibility and adaptability.
- Highly organized with meticulous attention to detail, including data entry accuracy.
- Provide quality and timely administrative support.
We Offer:
- On the Job training
- A friendly and supportive team environment
- Subiaco - close walking distance to public transport links
We would love to hear from you so please click APPLY NOW to submit your Resume and Covering Letter.
Confidentiality will always be paramount in our dealings.
Australian Citizens or Permanent Residents will only be considered, no recruitment agency applications.
Short listing for this position will commence immediately. Only short listed applicants will be contacted.
