Tenancy Manager (2 roles available)

• Work with an experienced and collaborative team of Tenancy Managers and community housing professionals.
• Enjoy non-for-profit salary packaging up to $15,900 per year.
• Access Health and Wellbeing programs including Employee Assistance Program.

St George Community Housing (SGCH) provides sustainable, safe, and affordable housing as the foundation for our customers to connect to opportunities and build their communities. With a business head and a social heart, we deliver together with passion and purpose, guided by our values. Recognised as Employer of Choice (Public Sector and Not For Profit) at the 2022 Australian Business Awards, at SGCH you can realise your potential, whilst being supported to balance and achieve. 

We have two (2) exciting full time permanent opportunities for experienced Tenancy Managers to join our Sustainable Tenancies, Customers team. 

We have two roles available:

1. Tenancy Manager - South West Sydney region based at Bonnyrigg
2. Tenancy Manager - South West Sydney region based at Fairfield with  required with portfolio (relocation to Liverpool late 2024)

The work of a SGCH Tenancy Manager is critical to our business, you are the main point of contact for tenants to access our services and you set the standard for a positive customer experience.

As a Tenancy Manager you place tenant needs at the heart of your service delivery. You are customer service focused and responsive to tenant requests – working to address day to day tenancy matters as quickly as possible and more broadly supporting tenants to link to services they need to improve their health and wellbeing and sustain their tenancy. 

To succeed as a Tenancy Manager, you will help sustain tenancies by proactively managing property care, tenant arrears and debt and anti-social behavior. You work as part of a team of dedicated SGCH team members including support coordinators and placemaking teams, and external partner organisations with a shared purpose to improve outcomes for tenants and social housing communities. 

If this sounds like you, please head to our website https://www.sgch.com.au/join-our-team/  to download the full position description for further details on the role and what’s on offer.  

To apply for this role, please email Gizelle at ****@sgch.com.au by 9am, Wednesday 27th March 2024, with your CV and cover letter addressing the essential requirements below: 

• Experience working with people from diverse backgrounds and cultures, including vulnerable people experiencing homelessness, rough sleepers, people managing mental health issues, experiencing domestic and family violence, people with disability, young people, older people
• Experience in property management in the real estate industry or in public or community housing sector
• Knowledge and understanding of NSW Residential Tenancies Act 2010
  Good written and verbal communication skills including interpersonal skills and the ability to negotiate
• Self-motivated with a learning mindset, with experience working autonomously
• Current NSW driving license

SGCH is an Equal Opportunity employer. Diversity makes us stronger and we want an organisation that reflects the communities we serve. 

SGCH has a Safety at Work: Vaccination Policy which makes vaccination against COVID-19 a condition of employment/engagement for all workers unless an exemption is granted under the policy. This condition also extends to maintaining vaccination through booster shots, if required in line with any public health orders or if SGCH assesses this is required to meet its duties under the Work Health and Safety Act 2011 (NSW).