Traffic Control Room Officer

Working at Transurban is different; it's a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions-building and operating safer, smarter, and more sustainable roads-to solve pressing transport challenges that are slowing cities down.

About the role

We're seeking a Traffic Control Room Officer who will be at the centre of the action, manage the safety of our roads and tunnels, monitor the traffic flow, re-direct traffic, coordinate response teams, or relay critical information to keep our roads safe.

You'll join an innovative team, who are at the forefront of life at Transurban and seize every opportunity to improve and put our customers and communities first.

As our Traffic Control Room Officer, you'll contribute to lasting and positive changes that shape the future of our cities and communities. It's meaningful, challenging and exciting work.

Day-to-day, you will:

• Gain access to the latest tech and control systems to manage and monitor traffic on both open roads and in tunnels
• Get a good grasp of things such as Automated Height Detectors, Road Management systems, CCTV, Automatic Incident Detection Systems and over 300 cameras
• Work collaboratively with field staff, Emergency Services and your team
• Act swiftly to respond to incidents to contain the event and keep everyone safe
• Incident Management and Traffic Management plans will become second nature to you - you will create these with ease to ensure our roads run more efficiently and safely when things don't go to plan
• Make recommendations and find new ways to improve our processes and traffic management
• Collate real time info on road conditions for our stakeholders, the media and our customers, so there are no surprises when they use our roads
• Understand the importance of rigorous knowledge of the CityLink traffic management policies, practices and procedures, including operational systems

This role will suit someone with a curious mind and transferrable skills and experiences, including:

• Experience within a monitoring centre or operational environment
• Valid Drivers' License and an understanding of our roads
• Tech-savvy and analytical, you're fascinated with new technology and systems - you like to jump in the deep end
• You'll be driven, resilient and love a challenge, showing confidence and professionalism, no matter how staggering the situation is
• You'll be organised, efficient and decisive in prioritising the tasks that count
• Experience in writing reports and knowing which important details to include so operations run smoothly
• Shift work's your thing, you've done it before and you like it - our roads are open 24/7 (please note, you will have 5 days off between shifts)

If you meet some of these requirements, but not all, we encourage you to submit your application.

With a career at Transurban, you'll enjoy a range of benefits, including:

• A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year
• 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well
• Learning and development opportunities to support your career interests
• Health and wellbeing support-access to Headspace and our EAP program, wellness facilities, and more
• Share offers and insurance benefits
• Social activities, community give-back programs and paid volunteer days

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience - whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.

We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us on *******@transurban.com.

Ready to help us keep cities moving? Apply today.