Transitional Support - Exit Pathways

Transitional Support – Exit Pathways Work with an organization truly making a difference Geelong or Preston LocationFull Time, Fixed-Term Position until 30 June 2025 WHO ARE WE:We are a commercially operated, profit-for-purpose homelessness organisation specialising in housing solutions, providing hope, care and help to Victorian communities to prevent homelessness and end housing stress. Our organisation is on a journey to provide more homes and more support, through more meaningful partnerships.WHY WORK FOR US:You’ll be joining a committed team that is building the capacity to be a force for good. We are delivering innovative support programs and property and tenancy management solutions to some of the most vulnerable people in our community, we have deep empathy for the communities we are embedded in; always focused on the people who need us most.THE OPPORTUNITY:The role will work collaboratively with victim-survivors and family violence case managers on the transition from refuge or crisis accommodation and reduce barriers for victim-survivors to access private rental properties. Coordinate housing provision and support from existing specialist family violence support services (including case management, use of flexible support package/brokerage and/or personal safety initiative) and linking with other universal and specialist services (e.g., legal, health including mental health, employment services) as appropriate.Actively engage with the clients, using theoretical frameworks of Trauma Informed and IntersectionaPractice, strength-based approaches, and rapport-building skills to develop a safe and trustful working relationship.Work with the client and Family Violence Case Worker to develop holistic, strengths-based, and goaloriented housing plans which remain with the client for the duration of their support under the program, to be shared with all members of the multi-disciplinary care team.Where appropriate, assist with the review of client housing plans and help clients progress against their plan when required.Ensure appropriate Risk Assessments are developed, documented and applied.Be a key point of contact for clients regarding their housing and transition plans.Participate in care team meetings.Where appropriate, broker access to services to obtain and maintain housing, including negotiating with Real Estate Agencies as required.In collaboration with the FV Case Worker and Tenancy Worker, support the client to build their capacity and sense of self-efficacy by working with them to build skills in navigating health care and community support systems and increasing community connections and activity that is meaningful to them.Support clients to learn or relearn skills and develop the confidence required for independent living ABOUT YOU:Extensive experience working in the Community Services Sector, particularly with victim-survivors of familyviolence.Understanding of the Residential Tenancies ActRelevant tertiary qualification (desirable)Solid written communication skills with the ability to adapt to the audience.Excellent communication, interpersonal and conflict management skillsExceptional customer/client service focus and understanding of people undergoing significant personal crisesexperiencing poverty, homelessness, and housing stress.Exceptional organisational/time management skillsA sound working knowledge of digital systems, digital communications, and Microsoft Office programs.WHAT WE OFFER IN RETURN:Inclusive, innovative work cultureFlexible working arrangementsCompetitive remuneration, NFP salary packaging for living expenses, meal and entertainment expensesOpportunity to purchase additional leaveExtensive up-skilling and development opportunitiesNEXT STEPS:To view the position description, click on "Download Attachments..."When applying, please provide a copy of your CV and a cover letter outlining your skills and experience relating to the key selection criteria. For questions about the role, please contact Kerri Griffin-Karasawa, the Program Coordinator on 0467 965 221.Any questions or issues with your application, contact Belle Fisher, the People & Culture Coordinator or 03 5444 9094.Closing date for applications is 14 April 2024.Early applications are encouraged as our interview process may commence and move through to offer prior to the closing date.Only shortlisted applicants will be contacted.Haven; Home, Safe requires all its staff, volunteers, directors and contractors to have had their first two vaccine doses for COVID-19, recognising the important role this plays in our ability to continue to support the communities we serve and to keep all of us safe.Haven; Home, Safe (HHS) is committed to building an inclusive workplace where all people feel valued, are empowered to bring their complete, authentic selves to work, and have equal access to opportunities to help them reach their full potential. We welcome applications from Aboriginal and Torres Strait Islander peoples, People with disabilities, culturally and linguistically diverse people, including refugees to our country, and Lesbian, Gay, Bisexual, Transgender, Intersex, and Queer+ (LGBTIQ+) communities.