TRAVEL OFFICER- GOV DEPT APS 5

1X 9MONTH CONTRACT

1X 6MONTH CONTRACT

HYBRID ENVIRONMENT AFTER TRAINING PERIOD - MUST RESIDE IN THE ACT

About Us: Complete Staff Solutions, a trusted leader in labor hire services, is currently recruiting for a skilled Travel Officer on behalf of our valued client. Our client, a distinguished government entity, seeks a proficient individual to manage travel operations efficiently, ensuring compliance with governmental policies and regulations.

Exciting Opportunity: Join us as a Travel Officer and become a key player in shaping travel experiences within the Australian Government framework! Your mission: offer expert advice, craft engaging policies, and ensure seamless travel operations. From guiding travelers to fine-tuning procedures, you'll be at the heart of it all, driving impactful change and fostering strong relationships with stakeholders.

Key Responsibilities:

• Maintaining tickets being logged  and inbox
• Provide expert advice on domestic and international travel policies, ensuring alignment with WoAG and departmental standards.
• Offer high-level guidance to travelers based on the Travel Policy and Travel Regulation manual.
• Prepare and analyze travel data for regular and ad hoc reports.
• Develop and update work instructions for travel processes and procedures.
• Maintain and update travel intranet pages and disseminate relevant information through business bulletins.
• Handle travel queries via shared inbox and helpdesk phone.
• Assist in the preparation of quarterly briefs and contribute to business planning and improvements.
• Support administrative tasks for Concur and Credit Card Team.
• Perform general administration tasks on internal and external systems.

Required Knowledge and Experience:

• Proficiency in expense and finance management systems such as Concur and TechOne.
• Familiarity with travel management systems including CTM.
• Proficient in MS Word, Excel, and data analysis.

Skills and Capabilities:

• Strong administrative and organizational skills.
• Excellent written and verbal communication abilities.
• Capability to build and sustain relationships with stakeholders.
• Ability to work independently and adapt to changes.
• Innovative mindset to enhance existing practices.
• Effective time management and deadline orientation.
• Proactive approach and attention to detail.

Experience Profile:

• Previous experience in Travel Policies, Regulation, and legislation in either private or government sectors.
• Demonstrated knowledge of Whole of Government Travel Service Arrangements.
• Hands-on experience with Concur, TechOne, CTM, Visalink, Travel Pack, MS Word, Excel, and data analysis tools.

If you are a proactive individual with a passion for ensuring travel compliance and efficiency within the governmental sector, we encourage you to apply for this rewarding opportunity. Join our esteemed team and contribute to enhancing travel experiences across the organization.

How to Apply: To apply, please submit your resume and cover letter outlining your relevant experience and suitability for the role. We look forward to receiving your application.  ********@completestaff.com.au