Underwriting Assistant - Operations

We are a dynamic customer-centric underwriting agency providing outstanding experiences to our brokers and are looking for an Underwriting Assistant to join our Operations team.

Our passion for insurance is evident from our response to the first inquiry through all life stages of a policy, including claims handling. Drawing upon our collective knowledge and experience we anticipate the needs of our brokers and their clients, creating innovative products and risks solutions across a broad range of insurance classes.

Our products, combined with exceptional service, demonstrate our commitment. Building upon a foundation of mutual respect and a desire to add value for the benefit of our brokers’ businesses, we inspire loyalty and long-standing relationships with our brokers.

The role of Underwriter Assistant is primarily responsible for the following:

• The primary purpose of this role is to assist the Underwriting teams and deliver high quality client service. 
• Process and manage quotes on new business and renewal submissions in line with Pen’s underwriting guidelines incorporating administration, accumulation checks for all renewals, claims histories and survey requirements
• Process transactions onto our internal database and systems
• Assist with incoming enquires
• Calculate midterm endorsement premiums
• Arrange surveys and ensure risk recommendations are implemented.
• Liaise with our Off Shore Service centre to ensure policies are invoiced and issued within SLAs
• Scan and digitally archive documentation as required
• Adhoc reporting and portfolio data clean up
• Support the administration function where necessary

 Your motivated personality and can-do attitude along with experience in the following are essential for this role;

• Minimum 1 year Insurance or financial experience preferable
• Insurance experience desirable or willingness to learn
• Working knowledge of Microsoft Word, Excel and Outlook.
• Excellent communication and interpersonal skills both in verbal and written forms
• Superior problem resolution and decision making skills
• Ability to prioritize workload  
• Willingness to learn and develop 

This is an opportunity to work within a supportive environment where we cultivate a culture of respect, integrity, inclusiveness and professionalism. We value all of our employees equally and pride ourselves on our diverse backgrounds. It is through our culture that we strive to achieve exceptional employee engagement and will continue to do so as our business grows. If this sounds like the type of workplace you would like to work in, apply now!