Vehicle Return Agent

$24.08 hourly rate
About Avis Budget Group
We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.
Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
About the Role
As a Rover you are the first point of contact at our operations. This position is responsible for greeting our customer upon their arrival at our rental location. In this position you will assist with the check-in of the renter’s vehicle and vehicle details.
What you’ll do
Great customer in a friendly manner and help expedite the rental car return process to help get customers on their way
Assess vehicle for any potential new damages and report it as per ABG’s vehicle damage procedure
Review returned veh icle gas levels and car kilomet e r s while accurately inputting them into our hand held devices when needed
Clean and prepare vehicles as per company standards
What we’re looking for
Applicants must have a full and valid driver’s licence
This is a full time position that requires opened availability to work days , weekends, nights, etc
Previous experience within retail, hospitality, customer service, sales or similar roles
Ability to work in a fast paced environment while delivery exceptional customer service
Ability to follow procedures and adhere to company guidelines and standards
Comfortable learning and using various computer systems to accurately input rental information
Benefits and Perks
Hourly pay + loadings + perform a nce incentives
Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more
Employee discounts on car rental across Avis Budget Group
Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
Full training provided to help you achieve your goals & reach your potential
Brisbane
Queensland
Australia