Victim Support Worker - West Melbourne

Windermere is a community services organisation working for those with varied and complex needs, and we truly believe that everyone is someone in our community.  For over 150 years we’ve worked across Victoria predominantly in the southeast and now in the East and West of Melbourne for our expanding our high-quality Victim Assist Program.

Join us at Windermere. Where we make the effort to understand every individual employee, what matters to them and recognise the value that each person contributes. Empowering them to grow and work in ways that bring out their whole and best self. 

We celebrate our diverse range of perspectives, people and ideas and there has never been a better time to join!

• Tertiary qualifications in Social Work, Social Welfare or relevant equivalent (meeting the minimum requirements for working as a Family Violence specialist).
• Minimum 3 years’ experience within the community sector, preferably in a trauma related field. 
• Case management, intake and assessment experience.
• Risk identification and management capability, including confidence with the MARAM framework.
• Capability to engage in community engagement and education.
• Ability to provide tailored support to victims of crime from diverse backgrounds and communities.
• Excellent verbal and written communication skills
• Willingness to promote and support practices that are inclusive, culturally responsive, safe and accessible.
• Current Victorian Driver Licence.
• Willingness to undertake relevant pre-employment screening and checks.

Personal attributes:

• Motivated, enthusiastic, and passionate about social justice.
• Self-discipline – Able to maintain a consistent and appropriate pattern of behavior under pressure. Is able to recognize own limitations and works with others to ensure plans are achieved.
• Self-confidence – Trusting of own abilities.  Seeks feedback as appropriate.
• Relationship Building – Establishes and maintains relationships at all levels. Builds and maintains strong partnerships with internal and external stakeholders. 
• Teamwork – Demonstrates consideration, concern, and respect for others. Collaborative with strong interpersonal skills.

• Engagement and education.
• Ability to provide tailored support to victims of crime from diverse backgrounds and communities.
• Excellent verbal and written communication skills
• Willingness to promote and support practices that are inclusive, culturally responsive, safe and accessible.
• Current Victorian Driver Licence.
• Willingness to undertake relevant pre-employment screening and checks.

Personal attributes:

• Motivated, enthusiastic, and passionate about social justice.
• Self-discipline – Able to maintain a consistent and appropriate pattern of behavior under pressure. Is able to recognize own limitations and works with others to ensure plans are achieved.
• Self-confidence – Trusting of own abilities.  Seeks feedback as appropriate.
• Relationship Building – Establishes and maintains relationships at all levels. Builds and maintains strong partnerships with internal and external stakeholders. 
• Teamwork – Demonstrates consideration, concern, and respect for others. Collaborative with strong interpersonal skills.

There are 2 part-time roles available (0.8 FTE) and is permanent on-going and is a hybrid model of working remotely (outreach) and within one of our offices based in the West Metro Melbourne.

Windermere is committed to equity & equality for consumers and employees, this by building diverse and inclusive services and work environments, where all peoples from Aboriginal & Torres Strait Islander, CALD, LGBTIQ+ Communities and those living with disability will know and feel accepted, affirmed, safe and celebrated. Windermere is delivering this through the continued development and implementation of our Welcoming and Inclusion Strategy as we seek to provide a diverse workforce at all levels.