AddressBE PART OF SOMETHING MORE!
Our WHY: We Care About People AND The People Who Care
ABOUT US
VMORE is a purpose driven, leading Australian provider of virtual healthcare administration and management services supporting specialist healthcare practices.
The VMORE team consists of digitally mature, high performing, industry professionals who leverage off innovative technology and continue to be at the forefront of virtual care solutions. We are always on the lookout for individuals who have a passion to work at the intersection of healthcare, technology and people.
Imagine you are the patient contacting a healthcare organisation, theorganisation has great attention to detail, a commitment to excellence, privacy and communication that instils confidence in the service being provided. That is what we do at VMORE.
- A VMORE day is never, ever boring.
- We believe humour is healthy.
- We focus on flexibility, technology and helping people.
ABOUT YOU
- You are a great communicator and thrive when you actively engaged and feel valued.
- You know the importance of answering the phone with a reassuring voice.
- You love variety and enjoy the diversity of working across different medical disciplines.
- You are a multi-tasking master.
- You have meticulous attention to detail (it is healthcare), a positive and mature approach with a genuine desire to assist.
- Organised and focused you are committed to providers having patient information to hand at the point of care.
- You can work autonomously but also cooperativelywith other team members to achieve outcomes.
- You are comfortable using technology.
THE POSITION
This role is 100% Work from Home.
You will work collaboratively with other specialist administrators responsible for coordinating the day-to-day practice requirements for multidisciplinary healthcare providers.
Tasks you will be responsible for include:
- Answering incoming calls and managing patient bookings.
- Processing of clinic outpatient billing and receipting.
- Accurate management of incoming and outgoing correspondence.
- Where required, timely and accurate theatre list management, surgical bookings, fee estimates and preoperative arrangements.
- Ensuring quality standards are maintained.
- Managing tasks, time and recall registers.
- Providing patients with a personalised approach.
- Being an “Ambassador” for both VMORE and clients.
NON-NEGOTIABLE SKILLS FOR SUCCESS
- Working knowledge of cloud-based software: specifically, GENTU, XESTRO OR CLINIC TO CLOUD.
- Working knowledge of Medicare and Health Fund terms and conditions
- Working knowledge of Office365.
- Been in a similar role for a minimum of 1 year in a medical administration role.
- Committed to upholding the Australian Privacy Principles.
YOUR APPLICATION MUST INCLUDE:
- A COVER LETTER addressing the above criteria. This part IS important to us. A resume doesn't tell us anything about YOU or WHY you would like to work as part of the team at VMORE.
- A resume of no more than 3 pages that is well set out and legible with at least two referees.
- Upload both as PDF documents.
ABOUT OUR PROCESS:
At VMORE, we are committed to employing individuals who align with the VMORE values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants’ suitability for a role including police / criminal background checks, due diligence checks, right to work checks, and/or reference checks.
ONLY APPLICATIONS RECEIVED VIA SEEK WILL BE PROCESSED.
