Join Our Team as a Virtual Receptionist!
Your Phones Covered is expanding, and we are looking for dynamic Virtual Receptionists to join our small but excellent team. If you are seeking a long-term career in a growing company that values outstanding customer service and team effort, this role might be perfect for you!
You Must Have:
- A Dedicated Home Office: Your workspace should be quiet and conducive to professional tasks.
- A Great Telephone Voice: You should have a clear, pleasant, and professional telephone manner.
- A Professional Attitude: We expect a high level of professionalism and dedication from our team members.
What the Role Involves:
- Handling Inbound Calls: As a part of our team, you’ll function like a traditional switchboard operator or telephone receptionist—only your desk is at your home, not at the front of a client’s office.
- Daily Activities Include: Answering calls, transferring calls, taking messages, making appointments, managing diaries, and more. Our clients primarily belong to Medical, Legal, and Financial sectors, so expect a busy environment.
Who We Are Looking For:
- Skilled Communicators: You should be able to speak and write in English fluently.
- Efficient and Accurate: Fast and accurate typing skills are crucial.
- Tech-Savvy: Comfortable using modern technology, working with computers, and navigating the internet.
- Responsible and Reliable: We need someone who is punctual, trustworthy, and able to work efficiently under minimal supervision.
Ideal Candidate:
- You thrive in a high-paced environment, handling high volumes of varied calls.
- You are quick at switching tasks, from one company's requirements to another effortlessly.
- You exhibit excellent customer service even during busy times, remaining polite and efficient.
- You are a quick thinker and a problem solver who can manage unforeseen challenges smoothly.
Why Join Us?
- Not a Huge Call Center: Enjoy working in a friendly environment with a tight-knit team dedicated to providing awesome service.
- Opportunity for Growth: We believe in nurturing talent and providing opportunities to grow personally and professionally.
Interested? If you meet these standards and are looking for a stable career, not just a job, we would love to hear from you. Apply today and let’s deliver amazing results for clients, right from your home!
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- Saturday: Morning, Afternoon
- No experience required for this role
- Working rights required for this role
- Expected salary: $49,000 - $54,000 per year