Visitor Centre Assistant (Retail Outlet) Monkey Mia (Pool)

Please be advised that scheduled maintenance is to be undertaken on Saturday 20th April 2024 from 5 AM to 8 AM (AWST) and the system will be unavailable during this window.Convenience Buttons:Regional and Fire Management Services DivisionVisitor Centre Assistant (Retail Outlet) Monkey Mia (Pool)Pool Ref PA2410VCAAWUVC, Level 2.3, $28.5684 per hour plus 25% casual loadingMonkey Mia Reserve offers one of Australia's best known up-close wildlife experiences. Here you can stand within metres of wild bottlenose dolphins which visit the shores every morning.THIS RECRUITMENT POOL WILL REMAIN OPEN FOR A PERIOD OF 12 MONTHSTHIS POOL WILL BE USED TO FILL VACANCIES BASED AT MONKEY MIAAPPLICATIONS FOR THIS POSITION CLOSE AT
MIDDAY ON WEDNESDAY, 1 MAY 2024Job DescriptionReporting to and under the direction of the Assistant Business Manager Monkey Mia:

• Disseminates information and provides direction and interpretation to the visiting public relating to Monkey Mia Reserve.

• Assists and supports the daily operations of the Monkey Mia booking office/retail space.

At Level 2.3 the employee is competent to undertake the role of a Level 2.2 (which includes the role of a host, guide, revenue collection or supervised marketing/retail assistant) and in addition is competent and undertakes the role of marketing and/or retail duties.Selection CriteriaApplicants should address the following three (3) criteria, including where possible the desirable criteria. These should be addressed in no more than a total of two (2) pages. * Experience in working in a customer service environment and ability to participate in activities related to promoting a natural land based tourism experience.

• Experience in information dissemination, money handling, EFTPOS and retail sales. (Desirable)

• Knowledge of the natural environment and familiarity with Monkey Mia Reserve. (Desirable)

Note: The successful applicant will be required to possess or obtain a current (issue date not older than 6 months) and satisfactory National Police Check prior to commencement.ANDThe successful applicant will be required to possess or obtain a current Working With Children Check card prior to commencement.For the full role description, detailed responsibilities and a full list of selection criteria, please refer to the attached Job Description below. The documents attached to this advertisement are available in alternative formats upon request.Eligibility: To be eligible for permanent appointment, it is essential to have Australian citizenship, New Zealand citizenship or Australian permanent residency status or a visa with entitlement to live and work in Australia for the term of the contract.For Further Job-Related Information: Please contact Abby Leyendekkers on 0491 422 493 or (08) 9948 2226, or for further information about the Department of Biodiversity, Conservation and Attractions please visit .Application Instructions:To allow the selection panel to make an accurate assessment of your application, please submit the following:A written response addressing the above three (3) requested criteria (in no more than two (2) pages).A current resume.To ensure that you submit the required and appropriate information in your application, please read the attached Job Application Kit carefully. All documents attached with your application must be in Microsoft Word or Adobe Acrobat (PDF) format.Applicants are encouraged to apply online. To avoid last minute congestion of the system, please endeavour to submit your application well before the closing time.No late or proforma applications will be accepted.A search for additional applicants may be conducted for this position where necessary in order to provide a more diverse and/or competitive field.Substantive Equality StatementThe Department of Biodiversity, Conservation and Attractions is an Equal Opportunity Employer and encourages Indigenous Australians, young people, people with disabilities, people from culturally diverse backgrounds and women to apply for positions within our agency. People with disability will be provided with reasonable adjustments in our recruitment processes and in the workplace. The Department also promotes flexible working arrangements.Applicants with a disability who require adjustments in the recruitment process can contact the Senior Recruitment Officer on (08) 9219 9879 or . Do not send job applications to this email; they will not be accepted.Appointments may be made from this process within a 12-month period to casual positions.