Visitor Services Officer

The ACT Parks and Conservation Service is seeking a part-time Visitor Services Officer to provide customer service and business support functions, primarily at the Tidbinbilla Visitor Centre. The role is a part of the Volunteer and Visitor Experience team within the Parks and Partnerships section of the ACT Parks and Conservation Service.
The position involves the daily operation of the Visitor Information Centre during the week, rostered weekends and public holidays and is required to liaise with staff and volunteers to ensure the smooth provision of Visitor Services during those times.
The role is part of a small team of full-time, part-time and casual Visitor Services Officers and reports to the Manager of Tidbinbilla Visitor Centre. The role may be required to supervise other staff members when required.
Eligibility/ Other Requirements:
Mandatory:

• Current driver's licence.
• Preparedness to wear a uniform.
• Preparedness to work a shift roster including weekends and public holidays (penalty rates apply).
• Preparedness to work at any Parks and Conservation Service location as directed.
• The position requires a Working with Vulnerable People Registration.

Highly Desirable: .

• Proven hospitality skills in a fast-paced environment well regarded.

Note: Part-time hours will be considered, and the full-time salary noted above will be pro-rata. This is a temporary position available 26 February 2024 to 31 January 2025 with the possibility of extension up to 12 months and/or permanency. An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months. Selection may be based on application and referee reports only. nrmjobs.com.au/job/20020522
Date published:
19-Jan-2024
Closing date:
01-Feb-2024