Reference Number: 43958: Ward Clerk - General Operating Theatre
Employment Type: On Going Part Time (PT)
Location: Northern Health (All Campuses)About Northern Health:As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour's drive from the CBD, Melbourne's North is fast becoming the place to be!The Role:An exciting opportunity exists for a Ward Clerk to join the General Operating Theatre Clerical Team at Northern Health. Position is three (3) days per week, 06.45-15.15 every Wednesday, Thursday and Friday.As a Ward Clerk, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital. You will also assist clinical teams by coordinating the necessary clerical requirements for patients' admission to discharge including weighing patients on arrival.Responsibilities of this job include:
- Admission scheduling processes to ensure appropriate bed management and utilisation.
- Verifying patient registration information and printing identification wristbands.
- Maintain theatre equipment stock ordering through HTRAK
- Managing incoming and outgoing calls to the reception desk.
- Provide timely and accurate information to queries by patients, visitors and other staff and departments.
- Work alongside clinical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
- Compilation and management of patient clinical documentation.
- An enthusiastic personality with a strong administrative skillset and a passion for customer service and enjoys being part of a busy environment.
- Proven ability to work unsupervised
- Proven ability to converse and be empathetic while managing a busy flow of admissions and discharges.
- Strong communication and interpersonal skills, comfortable working in a team of clinical and non-clinical staff.
- Demonstrated computer literacy including the Microsoft Office suite of programs.
- Experience in a medical setting will be highly desired, though not essential.
- Be available to work extra shifts during colleagues leave periods
- Health and Wellbeing programs, including our 'Thrive' program
- Flexibility in the workplace and extra leave options and support
- An inclusive and culturally safe space
- State of the art facilities and campus partnerships
- A commitment to ongoing professional development through our 'Learning Labs'
- Access to salary packaging, EAP and our online library