AddressTransport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Volvo Group has been in Australia since 1972 and has a strong track record of helping our customers succeed in their respective industries. Under the Volvo Group Australia umbrella are well-known brands such as Volvo Trucks, Mack Trucks, UD Trucks, Volvo Bus, Volvo Penta, Volvo Construction Equipment and Volvo Financial Services. This role will work for Volvo Commercial Vehicles (VCV), who are the primary commercial vehicle distribution centre’s for Volvo Trucks and Buses, Mack Trucks and UD Trucks.
What you will do
The Costing Clerk role is a stand alone role but works closely with the greater Workshop team at Volvo Commercial Vehicles (VCV) Gold Coast. Your day to day responsibilities will include:
- Handle customer service-related queries
- Manage customer invoicing, purchase orders and warranty claim preparation
- Ensure receipting and system data input of all workshop invoices is correct and up to date
- Offer occasional support on the front counter, including answering calls, making bookings and creating job cards.
- Manage warranty parts inventory for claims
- Create and manage vehicle service schedules for contract vehicles
- Work closely with workshop supervisors to ensure job quality, timeframes and warranty items
- Provide general administration support for the Administration Supervisor.
Your future team
You will be working as part of the team at our VCV dealership in Carrara, supporting our workshop and valued customers. Reporting to the Workshop Manager, the team of 23 workshop staff are made up of Mechanics, Auto-Electricians, Apprentices, Service Advisor’s and a Costing Clerk. You’ll be working Monday to Friday with hours approximately 7:00am to 3:00pm, however there is flexibility with start and finish times. There may be minimal overtime required, especially at end of month. We’re a close knit team and we are looking for someone who takes initiative, builds relationships easily and can join us on our growth journey.
Who are you?
Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:
- Previous experience in a service support, warranty, costing or invoicing role, or a technical automotive role
- Automotive industry experience is ideal
- Proficient with numbers and systems including the Microsoft Office Suite
- Passionate about providing exceptional customer service
- Strong communication skills with an ability to partner with non-finance minded people
- A positive and team focused outlook
What’s in it for you?
We offer a solid package of compensation and benefits, plus you will enjoy:
- Our commitment to making your workplace safe and facilitate a healthier lifestyle for our employees through flexible working arrangements and work life balance
- Eligibility to be part of the monthly Retail Incentive Program
- Access for you and your family to free, anonymous mental health support through our EAP, Sonder
- Countless opportunities to develop and build your career and work globally or cross-functionally
- Opportunity to purchase an extra week of annual leave
- Generous parental leave policy including superannuation
Ready for the next move?
Are you excited to bring your skills and disruptive ideas to the table? We can’t wait to hear from you. Apply today!
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
