AddressJoin Our Passionate Team as a Watch Specialist at Chopard Australia!
MAIN RESPONSIBILITIES
1. Sales Performance:
- Drive the sales of Gent's watches, jewelry, and high jewelry by identifying client needs and providing expert recommendations.
- Proactively expand the client database by converting walk-ins and engaging potential customers outside the boutique environment.
2. Client Relationship Management:
- Build and maintain strong relationships with clients by delivering personalised services that align with the Chopard luxury experience.
- Organize and manage private consultations and viewings for VIP clients.
3. Product Expertise:
- Maintain up-to-date knowledge of L.U.C models and other prominent watch collections.
- Provide expert advice on high-value and complicated watch queries.
- Ensure the product display and boutique presentation adhere to Chopard’s visual merchandising standards.
4. Event Management:
- Participate in and support the organization of boutique events such as Watch Masterclasses, Watch & Wonders launches, and High Jewelry & Watches events.
- Engage with clients during these events to enhance customer relationships and drive sales.
5. Training and Development:
- Train and support sales associates in developing their technical knowledge of watches.
- Assist in the delivery of wholesale brand training programs.
6. Operational Excellence:
- Oversee daily operations within the boutique to ensure smooth functioning.
- Adhere to security guidelines as per the Boutique Charter and Insurance Handbook.
REQUIREMENTS
Education:
- Proficiency in English (Mandarin is a plus but not mandatory)
- Proficient with MS Office.
Experience:
- Minimum of 3 years in luxury retail, with a strong preference for candidates with experience in watch sales.
Specific Knowledge:
- Deep technical knowledge of watches.
- Experience in managing high-value customer interactions and transactions.
Personality:
- Excellent communication and presentation skills.
- High passion for client service and an ability to engage positively with customers.
- Energetic, outgoing, and able to thrive in a dynamic team environment.
- Positive outlook and ability to think strategically
Ready to elevate timekeeping to an art form? Apply now and become part of Chopard’s legacy!
