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Form of workBrowns Plains Mazda is seeking a motivated Workshop Controller to join our Service Department team.
The Workshop Controller will consistently ensure all repairs flow freely and are appropriately controlled, ensuring all customer requests are carried out. The successful applicant will help us to deliver an exceptional guest experience to all customers, clients and team members.
What we offer:
- Attractive remuneration package plus commissions
- Great team culture with supportive management
- Tool, boot and laundry allowances
- Opportunity to represent an iconic brand!
About the Role:
- Schedule all jobs each day
- Determine the amount of time required to perform each job and the starting time necessary to ensure work is completed as required by the customer
- Assign each repair order to an appropriate Technician ensuring he has the experience to carry out scope of works
- Organise and authorise sublet repairs ensuring Order number is used
- Authorise and approve parts on repair orders
- Correctly completing all customer requests
- Facilitate weekly toolbox meetings
Essential attributes:
- Can-do attitude
- Excellent customer service skills including in person, in writing and over the telephone
- Excellent communication skills and Leadership skills
- C class manual driver’s licence
- Experience in the automotive industry
About the company:
Browns Plains Mazda is part of the Motorama Group has over 700 staff! Motorama believes that our future strength and growth is strongly dependent on our people. We pride ourselves on our values and customer service AND it shows in the way we do business. Our mission is 'To create a COOL, can do customer experience, every day, every time, for every customer.'
To apply for this position, click the 'APPLY' button below.
