AddressDo you want to work with a leading purpose driven, community-based organisation?
Our vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.
About the Role
The Youth Case Manager will be responsible for the direct case management for young people under the Youth In Power program, and ensure contractual obligations are met. The Youth Caseworker will be responsible for the delivery of comprehensive intake assessments, engagement, transitions plans and continuous support for young clients. The role will have a focus on ensuring successful outcomes to increase the independence and self-reliance of young people at risk with a focus on CALD and ATSI individuals in the programs. A large part of this role includes outreach at identified local High Schools.
- Complete holistic intake assessments, with a focus on client goals, strengths and rapport building
- Coordinate case work, provide referrals to relevant stakeholders and follow up on client referral outcome
- Enable referrals into education and capacity building activities to build independence and self-reliance
- Ensure that all client case work data is current and up to date on client data systems; all case notes are completed and client files filed according to confidentiality and privacy principles.
- Comply with all contract conditions of Youth in Power Program, including meeting specified client outcomes and completing detailed monthly reports in a timely manner. Provide reports, case studies as requested.
- Develop and maintain collaborative partnerships with key stakeholders and internal programs to improve referral pathways for clients.
- Promote and maintain systems for high level client service and feedback processes. Promote and Improve perceptions of ACSL and its programs within the community
- Attend regular meetings with the youth, settlement and social service teams. Promote a positive and supportive organizational culture within the team.
- Other duties as directed from time to time within your skills range and capacity, including at times work outside of office hours.
Selection Criteria
- Tertiary qualifications in Human Services, Social worker or relevant Discipline Development/Development studies or relevant Discipline
- Proven experience in working with young people from Culturally and Linguistically Diverse and or Aboriginal and backgrounds.
- Experience in the delivering culturally responsive case work services
- An understanding of skills and techniques to build clients capacity to become independent in Australia
- Strong knowledge and understanding of the multicultural sector including relevant government policies and programs
- Highly developed interpersonal and communication skills including the ability to deal constructively with complex and sometimes conflicting situations
- Highly developed written and computer skills across a range of applications including client records management systems
About Us
Settlement Services International (SSI Group, of which Access Community Services is a subsidiary) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.
About our Benefits
- Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
- Access to in-house training and learning opportunities for professional development and growth.
- Access to our inhouse wellbeing programs
- Working alongside professional and dedicated team members all wanting to make a difference in our communities.
About our Recruitment Process
At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.
To Apply
If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role. SSI expects all applicants who can be safely vaccinated for COVID-19, to be so. This is also a pre-condition to ongoing employment.
A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.
Applications close 4th September 2022
SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.
SSI is a Disability Confident Recruiter, and our Talent Acquisition team can also assist in; providing alternative formats to apply, making adjustments to the recruitment process and offering information about workplace adjustments and support networks.
Should you require adjustments please email us at ******@ssi.org.au or call Vimla on 0410801***.
