Customer Insight Manager jobs in Docklands, VIC

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CUSTOMER SERVICE MANAGER

Responsibilities Develop and implement Customer Service policies, procedures, and standards in alignment with company goals. Collaborate with other departments to ensure a seamless customer experience across all touchpoints Ensuri...

CompanyLabour Support Group
AddressMelbourne, VIC
CategoryAdministrative
Date Posted 4 weeks ago See detail

Customer Service Manager

Labour Support Group

Melbourne, VIC

Responsibilities Develop and implement Customer Service policies, procedures, and standards in alignment with company goals. Collaborate with other departments to ensure a seamless customer experience across all touchpoints Ensuri...

Customer Support Group Manager

Page Personnel Recruitment

Melbourne, VIC

Today, we have 140 offices spanning a network of 36 countries, making us one of the leading recruitment agency groups in the world. Our recruitment services dont stop as soon as weve made a job placement. We stay in touch with c...

Customer Sales & Operations Manager - Int'l Business

Abercrombie & Kent

Melbourne, VIC

Overall management of the Customer Sales & Operations Team (approximately 16 staff currently), directly and alongside the Team Leader, Guest Services Manager and Training Coordinator. Commercial Reporting - Weekly and ad-hoc Sales...

Reporting Manager, Customer Advocate

Suncorp

Melbourne, VIC

12-month full-time/part-time contract. Flexible working locations of Brisbane, Sydney or Melbourne. Working with customer data to drive oversight to Senior Leadership and the Board. Deliver reports and insights focusing on key cus...

Customer & People Manager - Coles Supermarkets - Coles Local - North Balwyn

Coles Supermarkets

North Melbourne, VIC

Experience leading a team to use their passion & knowledge for Coles Local concepts to deliver great service by engaging, educating and inspiring customers. An absolute commitment to lead your team to provide great customer experi...

Customer Care Specialist Manager

Lake Imaging

Melbourne, VIC

ABOUT THE ROLETo assist with the daily management of our patient focused Customer Care Specialists, we are seeking an experienced Customer Care Specialist Manager to oversee and lead our inbound booking centre and support desk tea...

Customer & Business Development Manager, APAC

Telus Agriculture & Consumer Goods

Melbourne, VIC

Permanent

Find prospective new clients and drive lead generation activities to create a funnel pipeline of sales opportunities. Qualify new opportunities to support the Sales Plan, & Support the Sales Director in preparing business cases fo...

Customer Success Manager

Swoop Aero

Melbourne, VIC

$90,000-115,000 per year

As a Customer Success Manager (CSM), you will play a pivotal role in ensuring our customers achieve their desired outcomes and derive maximum value from our products.Key ResponsibilitiesCustomer Onboarding Lead the onboarding pro...

Manager, Strategic Research & Consumer Insights

Anz

Melbourne, VIC

Financial Wellbeing: Delivering better customer and commercial outcomes by supporting the delivery of purpose driven products, services, and experiences. Research: Improving our understanding of financial health, human financial...

Customer Support Group Manager

Page Personnel

Melbourne, VIC

$140,000 per year

Save Job. Convenient CBD Location with Working From Home Hybrid Flexibility. $140,000 - 150,000+ super (pending experience). Lead, organise, and inspire a growing Customer Support Group. Possess a problem-solving mindset and colla...

Manager, Strategic Research & Consumer Insights

Anz

Melbourne, VIC

Permanent

About the roleFinancial Wellbeing: Delivering better customer and commercial outcomes by supporting the delivery of purpose driven products, services, and experiences.Research: Improving our understanding of financial health, huma...

EL1 Customer Identity & Access Management Integration Engineer

Softtestpays

Melbourne, VIC

Contract

Experience with identity integration platforms and tools, such as MuleSoft, Okta, Azure AD B2C, and AWS Cognito3. Expertise in identity integration technologies and protocols, such as OAuth, SAML, OpenID Connect, and LDAP.4. Demon...

EL1 Tech Lead Customer Identity & Access Management

Softtestpays

Melbourne, VIC

Contract

Extensive experience in Customer Identity and Access Management (CIAM) solutions as a Subject Matter Expert, including design, implementation, and optimization.2. Excellent problem-solving and troubleshooting abilities, with a foc...

Customer & Shopper Marketing Manager

Asahi Beverages

Melbourne, VIC

Permanent

Work in collaboration with the Account Teams, Channel Strategy Manager, Insights Team, Marketing Brand Managers, Agencies and Customers to understand and represent customer and market requirements. Achieve internal alignment via e...

Customer Success Manager

Trellix

Melbourne, VIC

You will be considered the lead customer liaison for strategic accounts Develop a trusted advisor relationship with customer key stakeholders and executive sponsors to fully understand customer's business strategy, technical envir...

Customer Advocacy Complaints Manager

Hsbc

Melbourne, VIC

Investigating, managing and drafting responses to internal customer complaints to address any scam related issues along with potentially vulnerable customer complaints within SLA, RG271 guidelines and relevant regulatory timeframe...

Senior Account Manager, Large Customer Sales (Fixed-Term Contract)

Google

Melbourne, VIC

Bachelor's degree or equivalent practical experience.. 5 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role. Master's degr...

Customer Account Manager

Otr Australia Pty Ltd

Melbourne, VIC

Maintain relationships with an existing customer base. Identify and develop new business opportunities. Work to achieve and exceed monthly sales & margin targets. Provide advice and support to our network of customers, whilst prom...

Customer Service Manager

Slade Group

North Melbourne, VIC

Lead the day-to-day operations of the Customer Service department. Manage clinic schedules to maximize opportunities and services. Effectively handle complex Customer Service objections and complaints. 4+ years experience in leadi...

Manager, Strategic Research & Consumer Insights

Anz

Melbourne, VIC

Financial Wellbeing: Delivering better customer and commercial outcomes by supporting the delivery of purpose driven products, services, and experiences. Research: Improving our understanding of financial health, human financial...

General Manager Customer and Community Experience

Suncare Community Services

Melbourne, VIC

Develop, implement, and fine-tune a comprehensive Customer Experience Strategy as an industry leader promoting Suncare to be a customers first choice for services. Collaborate with cross-functional teams, leading the discovery an...

Customer Marketing Manager

Atlamgroup

Melbourne, VIC

Join an entrepreneurial brand made by passionate people who create tailored nutrition that helps cats and dogs live their healthiest lives, all while building your own fulfilling and purpose-led career. Reporting to the PSRO Custo...

Customer Development Manager

Mars Incorporated

Melbourne, VIC

Prior customer facing sales experience preferred. Natural drive for results and a high desire to achieve success in a team environment. Support the Mars Petcare Strategy in Action with the Strategic Channel prioritisation that has...

Customer Service Manager (Practice Manager)

Lort Smith Animal Hospital

North Melbourne, VIC

Provide direction, oversee and manage the Client Relations team; effectively prioritising and coordinating staff to ensure appropriate shift coverage and resourcing is maintained. Guide and mentor your team, role modelling resilie...

Customer Service Manager (Practice Manager)

Lort Smith Animal Hospital

Melbourne, VIC

Provide direction, oversee and manage the Client Relations team; effectively prioritising and coordinating staff to ensure appropriate shift coverage and resourcing is maintained. Guide and mentor your team, role modelling resilie...

Customer Services Manager

Loan Market

South Melbourne, VIC

$65,000 - $75,000 a year

Our Loan Market South Melbourne business is high-performing, has a great family culture, extensive client and referrer network, and is growing at a significant rate. About the roleYou will be joining an award-winning brokerage in...

Customer Service Manager - Coles Supermakrtes - C B D Express

Coles Supermarkets

Melbourne, VIC

Previous experience working in a fast-paced customer facing environment. Proven leadership experience as youll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements. To maintain...

Large Format - Customer Service Manager

Atlamgroup

Melbourne, VIC

Bringing forth expert product knowledge daily to support parents, grandparents, and caregivers during the early stages of parenthood. About the Role: In this capacity, individuals will collaborate closely with the senior managemen...

1-1 Personalisation & Customer Engagement Manager

The Making Corporation

Melbourne, VIC

CRM & 1:1 Member (Customer) Engagement. Private Health Insurance Brand Members Before Profit. Competitive Salary & Hybrid Flexible Working....

Customer Service Operations Manager

Alinta Energy

Melbourne, VIC

Based in our Morwell office. Oversee our Morwell Customer Service contact centre. Flexible Hybrid Working |Energy Discounts|Career Growth Opportunities. Managing and accountable for the customer experience delivery of the Morwell...