Customer Management jobs in New South Wales

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CUSTOMER SERVICE MANAGER

Primary Contact for the customer including point of escalation. Understand the customer business, goals and challenges in order to guide resolution and provide quality support and services. Ensure contractual obligations fulfillme...

CompanySap Fioneer
AddressSydney, NSW
CategoryAdministrative
Date Posted 3 weeks ago See detail

Customer Service Manager

Sap Fioneer

Sydney, NSW

Primary Contact for the customer including point of escalation. Understand the customer business, goals and challenges in order to guide resolution and provide quality support and services. Ensure contractual obligations fulfillme...

Customer Success Manager

Standards Australia

Sydney, NSW

Develop and implement a robust customer excellence delivery infrastructure in order to fulfil a first-class customer experience and embed customer-centric behaviours. Develop and deliver integrated customer engagement and communic...

Customer Service Manager - Coles Supermarkets - Westmead

Coles Group

Westmead, NSW

Previous experience working in a fast-paced customer facing environment. Proven leadership experience as you'll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements. To maintain...

Customer Service Manager

Sts Cargo Pty Ltd

Regents Park, NSW

Looking for candidates available to work:Monday: Morning, Afternoon.Tuesday: Morning, Afternoon.Wednesday: Morning, Afternoon.Thursday: Morning, Afternoon.Friday: Morning, Afternoon.Saturday: Morning, Afternoon.Sunday: Morning, Af...

Customer Relations Manager

Polestar Automotive Australia Pty Ltd

Macquarie Park, NSW

Customer Engagement: Handle second-line escalations, directly engaging with customers during their shopping and ownership journey. Process Development: Design and implement Customer Care, Loyalty, and Retention processes for both...

Customer Service Manager

Pfd Food Services

Chullora, NSW

Located in Chullora. Full-time Permanent Opportunity. Discounted Food, Travel, Movie Tickets, Entertainment, Gym Memberships + More. Support, advise, mentor and train staff as required to ensure maximum productivity is achieved. E...

EDR Case Manager (Customer Excellence Associate)

Ing

Sydney, NSW

End to end management of AFCA and EDR Scheme complaints from lodgement to closure, including detailed investigating, assessing, responding to and resolving the complaint. Provide proactive and empathetic customer service while ass...

Enterprise Manager, Customer Success

Procore Technologies

Sydney, NSW

Lead, mentor, and inspire a team of Customer Success Managers to achieve individual and team goals. Foster a collaborative and positive team culture, encouraging continuous learning and development. Accountable for Net Expansion R...

Customer Success Manager

Contentful

Sydney, NSW

Continue onboarding new customers and lead cross-functionally with sales and professional services to ensure value expectations are aligned and achieved from the beginning. Understand and advise customers priorities with Contentf...

Customer Success Manager

Restore For Retail

Sydney, NSW

Develop and maintain strong relationships with assigned customers, acting as their primary point of contact for all support, inquiries, and concerns. Collaborate with customers to establish clear goals and success metrics, ensurin...

Customer Onboarding Manager

Complispace

Sydney, NSW

Take ownership of Customer Onboarding and implementation projects, including building and executing implementation plans. Identify, document, and manage project risks and issues, and escalate when required Provide onsite and remot...

Customer Service Manager

Jshealth Vitamins

Double Bay, NSW

producing nutrient-rich, science-backed vitamin and supplement formulas with a focus onaddressing specific health concerns and wellness goals. Assist with hiring of any new team members and support them in their role with continue...

Customer Service Manager - Woolworths Mudgee (relocation package available)

Woolworths Group

Mudgee, NSW

Leading teams to put team and customers first through the day-to-day management of a supermarket front end. Promote an environment that excels in Customer Service and reduced wait times. Coaching teams to deliver great shopping ex...

Customer Success Manager

Johnson Controls

Sydney, NSW

Managing relationships, identifying, and implementing business solutions to drive customer revenue. Working closely with regional and mid-market sales managers. Provide critical insights to customers, ensure high levels of satisfa...

Customer Service Manager

Ethos360

Parramatta, NSW

Reward and recognition with room to grow within the company. $70,000 - $80,000 + Super. Unique opportunity to learn and implement strategies to unlock your own financial freedom. Supportive organisation with ongoing support beyond...

Customer Support Manager

Complispace

Sydney, NSW

Passionate about creative problem-solving for customers and internal teams. Eager to learn and thrive in a collaborative environment. A thoughtful communicator who can break a customer issue down to its core components Analytical...

Customer Experience Manager

Fishbowl

Rosebery, NSW

Evidence of an original mindset to refine and implement a comprehensive CX strategy aligned with overall business goals. Experience leading CX in comparable retail, food, or challenger brands. Project management experience, wit...

Customer Success Manager

Deputy

Sydney, NSW

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...

Customer Success Manager

Onset Group

Sydney, NSW

Be part of an award-winning team recognised for its innovation and workplace culture. They offer 22 weeks paid parental leave, four weeks paid secondary caregivers leave. Regular Hackathons, and endless learning and personal/ prof...

Customer Service Manager

Supercare Cleaning

Sydney, NSW

Inspect all client premises assigned to you according to the agreed visit schedule. Training and induction of cleaners to ensure they are aware of their responsibilities, standards to uphold and safety obligations. Ensure all Insp...

Strategic Customer Success Manager

Dynatrace

Sydney, NSW

Be the trusted advisor and primary post-sale point of contact for all Strategic Organizations across VIC and WA, engaging proactively with various teams on a regular basis. Leverage your and your teams expertise to increase adopt...

National Customer Experience Manager

O'brien

Padstow, NSW

Newly created role to support business growth. Flexible working options including hybrid working arrangements. A fantastic opportunity for career growth and personal development. Utilise both innovative and best practice customer...

Coffee Professional Customer Relationship Manager (CRM)

Artisti Coffee Roasters

Toormina, NSW

Customer Relationship Management:Develop and maintain strong relationships with our wholesale customers.Understand their unique coffee needs and preferences to provide personalised service.Act as the main point of contact for cust...

Customer Service Manager

Anita Gelato Pty Ltd

New South Wales

Flexible hours available. 2-3 years of relevant work experience required for this role. Working rights required for this role. Expected start date for role: 04 July 2024. Expected salary: $75,000 - $85,000 per year....

Airport Customer Experience Manager

Qantas Airways

Sydney, NSW

Challenge yourself in this dynamic leadership opportunity. Together well collaborate to create new and unique Customer Experiences. Full-time shift work opportunity, based at Sydney Airport. Highly developed people leadership ski...

Senior Entertainment Manager - Group Customer & Product

The Star Gold Coast

Sydney, NSW

Establish an entertainment strategy aligned to venue prioritisation, and work with internal L&E Marketing teams to market appropriately. Schedule and book all local and international talent and assist in Marketing communications f...

Customer Service Manager

Polestar Automotive Australia Pty Ltd

Macquarie Park, NSW

Customer Engagement: Handle second-line escalations, directly engaging with customers during their shopping and ownership journey. Process Development: Design and implement Customer Care, Loyalty, and Retention processes for both...

Customer Service Manager

Loan Market

Mosman, NSW

Employment: Full TimeSalary: $70,0000 - $80,000 plus superannuationLocation: MosmanRoleAs the Customer Service Manager, you will be responsible for overseeing andmanaging our Customer Service operations to ensure exceptional servi...

Customer Service Manager - Workers Compensation

Dxc Technology

Sydney, NSW

Relevant tertiary qualification in business or related discipline; or equivalent experience. Proven people management experience at a senior level. Financial management. Experience analysing and interpreting statistical and perfor...

Customer Service Manager

T & R International Pty Ltd

Smithfield, NSW

Lead a team of 15-20 Customer Service representatives. Direct the daily operations of the Customer Service team, providing guidance and support to ensure efficiency and effectiveness. Plan, prioritize, and delegate work tasks to o...