Customer Success Management jobs in The Rocks, NSW

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CUSTOMER ENGINEER, DATABASE MANAGEMENT

Bachelor's degree or equivalent practical experience. 6 years of experience in virtualization or cloud native architectures in a customer-facing or support role. Experience in delivering technical presentations while leading disco...

CompanyGoogle
AddressSydney, NSW
CategoryEngineering
Date Posted 4 weeks ago See detail

Customer Engineer, Database Management

Google

Sydney, NSW

Bachelor's degree or equivalent practical experience. 6 years of experience in virtualization or cloud native architectures in a customer-facing or support role. Experience in delivering technical presentations while leading disco...

Customer Onboarding Account Manager

Efm Logistics

Sydney, NSW

Building strong relationships with both internal and external stakeholders. Manage new accounts through a hyper care period. Train new customers on the efm systems and process. Providing strong service levels while ensuring compet...

Customer Retention Manager | Retail Banking

Bendigo & Adelaide Bank

Sydney, NSW

Solid understanding of financial products, services, and industry regulations. Understanding and ability to foster a culture of high performance. In-depth knowledge of customer management practices to effectively manage customer i...

Customer Service Manager

Atlas Migration Pty Ltd

Sydney, NSW

Leading and managing the team of Customer Service representatives - this includes hiring, training, and supervising the staff to ensure they provide excellent Customer Service. Establish and communicate service standards for the t...

Customer Service Manager

Gjk Facility Services

Sydney, NSW

Develop and maintain strong relationships with our clients, understanding their cleaning needs and expectations. Oversee a team of cleaning staff, including training, scheduling, and performance management. Conduct regular site in...

Executive Manager Business Controls & Monitoring, PPP, Customer & Corporate Services

Westpac Bank

Sydney, NSW

In addition you'll demonstrate strong stakeholder management and relationship skills with the ability to build trust, fostering collaboration, and ensuring successful outcomes. At Westpac we are committed to providing a supportive...

Customer Portfolio Manager

Westpac Bank

Sydney, NSW

Be part of a new team, taking the best of Westpac's payment capabilities to market. Fine tune your business development skills. Flexible on location, permanent full time opportunity. Direct Distribution - You will have experience...

CUSTOMER SERVICE & GENERAL MANAGER ASSISTANT

Vehla Eyewear

Sydney, NSW

Develop and implement social media strategies to increase brand awareness and engagement. Create engaging content for various platforms, including Facebook, Instagram, and LinkedIn. Collaborate with internal stakeholders to align...

Program Manager - Partner Success

Okta

Sydney, NSW

Permanent

Think strategically across multidisciplinary teams, establishing value-based relationships with our customers, relevant project stakeholders and partners. Establish a vision for identifying delivery partners, increasing certificat...

Customer Service Manager

Dnata

Sydney, NSW

Permanent

Establishing and maintaining excellent working relationships with our internal and external customers. Ownership of a portfolio of clients, to be the first and main point of contact for feedback and escalation of any complaints or...

Senior Procurement Manager, Customer and Product

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

This role sits within the Group Corporate Services function.Group Procurement manages all activities across the procurement lifecycle, namely:Requirements gathering and strategy identify opportunities to add value to CBA (and ou...

Program Manager, AU CX, CS, AU Customer Experience Team

Amazon

Sydney, NSW

Permanent

Manage multiple program areas - define project plans, assemble resources, manage implementation activities, track deliverables, and develop processes associated with program roll-out and ongoing support. Plan, develop and execute...

Safety, Health & Wellbeing Manager | Customer Fulfilment

Woolworths Group

Sydney, NSW

Permanent

Full Time Opportunity. Sydney location, but may consider applicants from Melbourne or Brisbane. Excellent opportunity for growth within the group. Develop and deliver 1+ year SH&W risk based roadmap and annual plans in alignment w...

Engineering Manager - Customer Data Platform

Rokt

Sydney, NSW

Permanent

Lead the design, implementation and maintenance of massive data ingestion systems. Manage and develop a team of autonomous and high performing engineers. Cut production level code that can be built upon by your team and the wider...

EL1 Tech Lead Customer Identity & Access Management

Softtestpays

Sydney, NSW

Contract

Extensive experience in Customer Identity and Access Management (CIAM) solutions as a Subject Matter Expert, including design, implementation, and optimization.2. Excellent problem-solving and troubleshooting abilities, with a foc...

EL1 Customer Identity & Access Management Integration Engineer

Softtestpays

Sydney, NSW

Contract

Experience with identity integration platforms and tools, such as MuleSoft, Okta, Azure AD B2C, and AWS Cognito3. Expertise in identity integration technologies and protocols, such as OAuth, SAML, OpenID Connect, and LDAP.4. Demon...

Manager, Customer Support

Intercom

Sydney, NSW

Permanent

People management - Onboard, develop, coach, and lead a team of ~10 inboxing teammates. Promote a team culture of belonging and of owners and problem solvers. Culture - Motivate and ensure the CS team is deeply aligned and committ...

Senior Account Manager / Customer Service Representative

Atlamgroup

Sydney, NSW

Global Freight Forwarder and Customs Brokerage located in the Alexandria area is seeking to recruit an Senior Account Manager / Customer Service Representative to maintain a varied portfolio of clients and develop a rewarding car...

Manager, Customer Support

Intercom

Sydney, NSW

People management - Onboard, develop, coach, and lead a team of ~10 inboxing teammates. Promote a team culture of belonging and of owners and problem solvers Culture - Motivate and ensure the CS team is deeply aligned and committe...

Group Manager - Customer & Community Services

Capstone

Sydney, NSW

Local Government Senior Staff Contract, with an attractive Total Remuneration Package (over $300k). Report into a long-standing and engaging General Manager. Be an integral part of Councils Senior Executive Team that will shape o...

Quality & Customer Experience Manager

Crawford And Company

Sydney, NSW

You are a self-driven enthusiastic individual who is a problem solver by nature. You will be an excellent communicator with a passion for continuous learning and development. Youll also be a people person and can demonstrate a ca...

Sr. Manager, Customer Programs, Consumables

Amazon

Sydney, NSW

The individual will be both a player and a coach with exceptional multi-tasking skills, able to re-balance priorities and seamlessly transition between the short-term and laying the foundations for scale in the long term with in-d...

General Manager Customer and Community Experience

Suncare Community Services

Sydney, NSW

Develop, implement, and fine-tune a comprehensive Customer Experience Strategy as an industry leader promoting Suncare to be a customers first choice for services. Collaborate with cross-functional teams, leading the discovery an...

Case Manager - Customer Relations

Experis

Sydney, NSW

$40 - $45 an hour

Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decisions to resolve financial complaints f...

Service manager - customer

Westpac Bank

Sydney, NSW

Work closely with Line of business stakeholders and architects to define project scope, objectives, and deliverables. Develop detailed project plans, including timelines, milestones, and resource allocation. Identify project depen...

Customer Support Manager - Crypto Startup

Eminence Talent Group

Sydney, NSW

Oversee the Customer Support team, providing leadership and guidance to ensure high-quality service delivery across all communication channels (live chat, phone, email). Recruit, train, and manage a small team, fostering a culture...

Customer Experience Manager

Miss Amara

Sydney, NSW

Ranked 56th in the Australian Financial Review (AFR) Fast 100 Growing Companies 2022. Winner, National Retail Awards - Best Retail Marketing & Best Medium Online Retailer of the Year 2023. Winner, Australia Post ORIA Awards - Best...

Customer Service Manager

Pfd Food Services

Sydney, NSW

Located in Chullora. Full-time permanent opportunity. Lead the frontline team in one of Australia Largest Foodservice distributors. Support, advise, mentor and train staff as required to ensure maximum productivity is achieved. En...

Customer Service Manager

Fp Markets

Sydney, NSW

$75,000 - $85,000 a year

Lead and manage a team of Customer Service representatives. Provide guidance, support, and coaching to the team. Demonstrate experienced in FX/CFD products. Develop and implement Customer Service policies and procedures. Streamli...

Team Manager, Customer Care

Angle Auto Finance

Sydney, NSW

Proactively contribute to innovation and continuous improvement to improve quality, efficiency, risk, and compliance outcomes by working closely with cross-functional teams across the organisation. Have strong coaching skills to h...