Customer Success Management jobs in The Rocks, NSW
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CUSTOMER SUCCESS MANAGER (10MTH FIXED TERM)
Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage;...
| Company | Diligent |
|---|---|
| Address | Sydney, NSW |
| Category | Management |
| Date Posted | 2 months ago See detail |
Customer Success Manager (10mth Fixed Term)
Diligent
Sydney, NSW
Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage;...
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Customer Success Manager, Enterprise (CSM)
Nearmap
Barangaroo, NSW
Act as the primary owner of renewals, working closely with Account Managers to achieve 95% retention or above per quarter and per annum. Drive Customer Success through onboarding, product adoption, and growth initiatives to maximi...
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Customer Success Manager
Pure Storage Inc.
Sydney, NSW
For ten straight years, Gartner has named Pure a leader in the Magic Quadrant. Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score that is the highest in the industry. I...
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Customer Success Manager, APAC
Bigtincan
Sydney, NSW
Act as an Implementation Specialist during onboarding, training, and monitoring the management of projects to ensure deadlines are met and launches are successful. Provide project status reports as needed to customers and internal...
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Associate Customer Success Manager
Morningstar
Sydney, NSW
If you receive and accept an offer from us, we require that personal and any related investments be disclosed confidentiality to our Compliance team (days vary by region). These investments will be reviewed to ensure they meet Cod...
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Customer Success Manager - APAC
Novum Global
Sydney, NSW
Permanent
Build trusted relationships with key stakeholders at all levels within targeted prospects and existing clients;. Support deal close by overseeing the establishment and successful administration of Proofs of Concept and facilitated...
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Associate Customer Success Manager
Lifeworks
Sydney, NSW
Permanent
Achieve identified revenue and growth targets. Respond to client inquiries & service requests pertaining to their programs and services. Responsible for the execution of client contracts and programs. Responsible for program gover...
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Customer Success Manager
Salesforce
Sydney, NSW
Permanent
They develop deep relationships with their customers team members and pair that with relevant industry knowledge to improve implementation health. This role will partner across Salesforce to provide a unified Signature experience...
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Customer Success Manager - Legal Software (AI)
Novum Global
Sydney, NSW
Permanent
You're a conversational maestro, able to translate tech-speak into human-speak. You've got an empathetic ear, always ready to listen and solve problems. You're intrigued by AI and how it can solve real-world challenges. You're a s...
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Customer Success Manager
Blueapache
Sydney, NSW
$75,000-90,000 per year
Serve as the lead point of contact for all commercial matters related to your assigned client base. Gain a detailed understanding of your assigned client base, their business drivers and objectives, and the wider industry they bel...
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Customer Success Manager - Remote
Loving Life Now
Sydney, NSW
Contract
Seeking motivated Passionate, Individual With Customer Success Manager ExperienceExciting Opportunity: Join our Global Company for Personal & Leadership DevelopmentAre you an enthusiastic and driven self-starter ready to advance y...
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Senior Customer Success Manager, Company Registry
Atlamgroup
Sydney, NSW
Posted: 08/03/2024 Closing Date: 12/04/2024 Job Type: Permanent - Full Time Location: Sydney Job Category: Customer Success About Us Automic Group brings together modern purpose-built technology with a dynamic and experienced tea...
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Customer Excellence Manager New
Wow Recruitment
Sydney, NSW
Approximately $150k to $170k + Super. A diverse and vibrant international environment Socialevents Hugegrowth trajectory Lead a 24/7 team of customer service representatives, including hiring, scheduling, training, coaching, mot...
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Contiki Customer Experience and Contact Centre Manager New
The Travel Corporation
Sydney, NSW
Manage the day-to-day operations of the Contact Centre, focusing on optimizing performance to maximize sales opportunities and deliver exceptional service.. Work closely with the marketing and sales teams to develop and execute s...
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Customer Relationship Manager New
Medhealth
Sydney, NSW
Be a key contributor to Kairros senior management team and strategic and business planning cycles. Develop and execute customer action plans and marketing and communication plans. Proactively manage Customer Relationships to iden...
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Customer Operations Manager New
Ericsson
Sydney, NSW
Wellness: Ericsson Australia offers a variety of programs crafted to support your physical and emotional wellbeing. Paid Time Off: We encourage all employees to switch off to recuperate and recharge through paid time off. Work Con...
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Customer Service Manager - Industrial New
Lead Group Consultancy
Sydney, NSW
Managing customer orders, inquiries, complaints, and returns. Maintaining robust communication channels with customers, the sales team, and other stakeholders. Providing ongoing guidance and coaching to the Customer Service team t...
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Customer Experience Manager New
Workfocus Australia
Sydney, NSW
Be responsible for achieving referral and revenue targets for allocated accounts via exceptional customer service and high-quality service delivery. Facilitate claims reviews to support outcomes and improve service offerings. Mana...
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Customer Advocacy - Complaints Manager New
Experis
Sydney, NSW
Responsible for investigating, managing and drafting responses to customers for IDR scam and potentially vulnerable customer complaints in compliance with RG271 and AFCA R&R scam and potentially vulnerable customer complaints in c...
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Senior Customer Operations Manager New
Galileo Search
Sydney, NSW
Top $$ package on offer. Hybrid work (3 Days office / 2 Days Home). Central Sydney Location. Fantastic career opportunities and fun supportive team environment. Extra days paid leave per year. Rated as an employer of choice - Fant...
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Customer Relationship Manager New
Kairros
Sydney, NSW
We care for people. We find the best way.By joining Kairros you will also be joining the MedHealth Group, a family of industry leading health, medical and employment enterprises, which has been voted 2 years in a row as an Austral...
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Customer Success Manager
Similarweb Australia Pty Ltd
Bondi Junction, NSW
The CSM brings our SaaS platform to life for the client. The CSM is the one who helps position themselves and Similarweb in the face ofthe client, as an extension to their own company. Making Similarweb an integral part of their b...
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Customer Success Manager
Propeller
Surry Hills, NSW
Supporting your customers across each phase of the customer lifecycle, from post-sale introductions, kicking-off the relationship, onboarding and training, using the platform to measure and analyze survey data across multiple work...
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Senior Data Customer Success Manager
S2M Digital
North Sydney, NSW
Client Relationship Management: Develop and nurture strong relationships with key accounts, ensuring high satisfaction levels and addressing client queries efficiently. Service Delivery and Quality Assurance: Oversee service deliv...
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Manager, Customer Success
Area 1 Security
Sydney, NSW
Lead the ANZ Customer Success organization, driving measurable positive business outcomes, customer satisfaction and retention and expansion across our customer base. Oversee the strategy and planning for the entire customer lifec...
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Service Desk Manager - Service Delivery & Customer Success
Genesis It Recruitment
Sydney, NSW
Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Lead the Service Desk and service management function, ensuring prompt and efficient resolution of customer inquiries and issues. Implement and...
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Inside Sales and Customer Success Coordinator New
Mathspace
Haymarket, NSW
Interested in getting a start with a mission-driven tech start-up which is focused on improving maths education globally? Mathspace is an edtech company that is rethinking how we teach and learn mathematics. We also need your help...
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Account Manager - Customer Success - Accounting Services - Film & TV Production
Entertainment Partners
Sydney, NSW
Manage the response to internally referred Studio Production opportunities. They will typically be referred by our Studio sales team in the US or local management contact in Australia. Coordinate and handhold the onboarding of Cli...
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Senior Customer Success Manager - 12 month FTC
Sonder Australia
Waterloo, NSW
500,000+ eligible members across multiple countries. 300 + team members, as well as an on-the-ground responder network. Trusted by major corporations, education providers, and government agencies. Drive customer activation and ad...
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Customer Success Partner
Manpowergroup
Sydney, NSW
Up to AU$37.95 per hour + Plus Superannuation
Keen client relationship/ account management/ customer service focus. Strong numerical and analytical skills, financial services experience preferred. Excellent communicator- verbal and written. Highly collaborative & team orienta...
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