Desk Lead jobs

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SERVICE DESK TEAM LEAD

Meeting service level agreements (SLAs) of answering calls within agreed timeframes by the Service Desk. Meeting SLAs of resolving incidents with agreed timeframes. Ensuring agreed timelines for resolution of aged incidents. Trac...

CompanyUts College
AddressUltimo, NSW
CategoryIT
Date Posted just now See detail

Service Desk Team Lead New

Uts College

Ultimo, NSW

Meeting service level agreements (SLAs) of answering calls within agreed timeframes by the Service Desk. Meeting SLAs of resolving incidents with agreed timeframes. Ensuring agreed timelines for resolution of aged incidents. Trac...

Service Desk Team Lead

Northbridge Recruitment

Castle Hill, NSW

Guiding Your Team: Youll lead a team of technicians and administrative staff. This involves offering advice, providing mentorship, conducting quarterly and annual reviews, running regular team meetings, and managing workforce pla...

Service Desk Team Lead

First Focus It

Botany, NSW

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We kno...

Service Desk Team Lead

First Focus It

Perth, WA

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We kno...

AO5 Customer Support Desk Lead

Precruitment

Cairns, QLD

Working in Government Agency. Immediate start date - 6 month temporary assignment. Great $$$. 3+ years managing a Customer Support Desk, preferably IT/Software related. Can start immediately. Great attitude and team player....

Property Help Desk Lead

Uniting Victoria And Tasmania

Melbourne, VIC

Sound understanding of Microsoft systems. Previous experience in coordinating a Help Desk function. Excellent communication skills for stakeholder engagement....

Property Help Desk Lead

Uniting

Melbourne, VIC

Other

Join the Housing & Property team and work in a leading community services org. SCHCADS Level 5 + super + up to $15,900 in salary packaging.. Full-time ongoing role with WFH flexibility, based in Melbourne CBD.. Sound understanding...

Service Desk Team Lead

First Focus It

Adelaide, SA

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We kno...

Service Desk Team Lead

First Focus It

Melbourne, VIC

We understand the challenges of leading Service Desks and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We know t...

Service Desk Team Lead

First Focus

Botany, NSW

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

Service Desk Team Lead

First Focus

Perth, WA

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

Service Desk Team Lead

First Focus

Melbourne, VIC

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

Service Desk Team Lead

Eltham College

Research, VIC

A high level of customer service in a similar role. Managing a ticketing system assignment, priorities, and workloads. Managing escalations from the Service Desk Team. Providing level 1 & 2 technical support. Managing IT Administr...

Service Desk team Lead

Nri Australia & New Zealand

Adelaide, SA

Monitor and manage service support team performance, ensuring clear understanding of objectives. Collaborate with the Service Desk Manager to develop and maintain effective documentation of support processes, procedures, and work...

Help Desk Team Lead

John Holland

Melbourne, VIC

Manage a team of Help Desk Operators and service providers to provide Help Desk coverage 24/7, 365 days per year through efficient rostering. Manage training in the use of the Computerised Maintenance Management System (CMMS) and...

Help Desk Team Lead

John Holland

Melbourne, VIC

Manage a team of Help Desk Operators and service providers to provide Help Desk coverage 24/7, 365 days per year through efficient rostering. . Manage training in the use of the Computerised Maintenance Management System (CMMS) a...

Service Desk Team Lead

First Focus It

Bentley, WA

We understand the challenges of leading Service Desks and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We know t...

Help Desk Team Lead

Uworkin

Melbourne, VIC

Manage a team of Help Desk Operators and service providers to provide Help Desk coverage 24/7, 365 days per year through efficient rostering. Manage training in the use of the Computerised Maintenance Management System (CMMS) and...

Service Desk Team Lead

First Focus It

Perth, WA

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We kno...

Service Desk Team Lead

Unisys

Canberra, ACT

Permanent

Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. Supervising employees who deliver remote...

IT Service Desk Manager & Delivery Lead (On-site)

Police Bank

Surry Hills, NSW

Extensive experience in managing a busy service/help desk as well as previous leadership experience is a must. Experience managing IT vendors and problem management. Excellent communication, problem-solving, and analytical skills....

IT Service Desk Team Lead

Six Degrees Executive

Brisbane, QLD

$105,977 - $113,167 a year

Lead and manage the IT Service Desk team to ensure timely, effective, and client-focused services. Support your team through change, fostering a high-performing culture with a strong client focus. Monitor and manage the Service De...