Full-time Contact Centre Manager jobs
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NATIONAL CONTACT CENTRE MANAGER SERVICE
Delivering best Average Speed to Answer (ASA) with available resources and ensuring First Call Resolution (FCR) rates are as high as possible. Driving customer NPS outcomes. Working closely with the Service Execution Managers to...
| Company | Bupa Dental |
|---|---|
| Address | Melbourne, VIC |
| Category | Customer Service |
| Date Posted | 20 hours ago See detail |
National Contact Centre Manager Service New
Bupa Dental
Melbourne, VIC
Delivering best Average Speed to Answer (ASA) with available resources and ensuring First Call Resolution (FCR) rates are as high as possible. Driving customer NPS outcomes. Working closely with the Service Execution Managers to...
20 hours ago seen See more...
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National Contact Centre Manager Service
Bupa Aged Care Australia
Melbourne, VIC
Delivering best Average Speed to Answer (ASA) with available resources and ensuring First Call Resolution (FCR) rates are as high as possible. Driving customer NPS outcomes. Working closely with the Service Execution Managers to...
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Contact Centre Manager
Lite N' Easy
Sydney, NSW
Lead the Sydney Contact Centre, driving Customer Experience initiatives and operational efficiencies. Mentor and develop up to 6 team leaders to deliver exceptional customer and employee experiences. Implement the National Contact...
7 days ago seen See more...
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Contact Centre Manager
Financial Rights Legal Centre
Surry Hills, NSW
$100,000-$115,000 plus 12% superannuation, Salary Sacrifice available (up to $15,900 for tax free benefits). 4 weeks annual leave plus 7 days additional gifted leave. Flexible working; 7 hour work days and a hybrid working mode...
2 weeks ago seen See more...
Childcare Centre Manager New
Birkin Australia Pty Ltd
Kialla, VIC
Employee discount. Housing allowance. Maternity leave. Parental leave. Travel reimbursement. Day shift. Heathcote, VIC: Reliably commute or planning to relocate before starting work (Required). childcare manager: 1 year (Preferred...
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National Contact Centre Manager
Partnered Health
Northern Territory
Greater than 5 years of management experience in leading a Contact Centre operation with 20+ employees. Thorough understanding of Contact Centre metrics and the levers to influence outcomes. The ability to organise and manage mult...
2 months ago seen See more...
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National Contact Centre Manager
Partnered Health
Wayville, SA
Greater than 5 years of management experience in leading a Contact Centre operation with 20+ employees. Thorough understanding of Contact Centre metrics and the levers to influence outcomes. The ability to organise and manage mult...
2 months ago seen See more...
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National Contact Centre Manager
Partnered Health
Adelaide, SA
Greater than 5 years of management experience in leading a Contact Centre operation with 20+ employees. Thorough understanding of Contact Centre metrics and the levers to influence outcomes. The ability to organise and manage mult...
2 months ago seen See more...
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Nurse Unit Manager Level 1 - Assessment Centre New
Western Sydney Local Health District
North Parramatta, NSW
Salary Packaging: Cut taxes and Boosts take home pay. Generous leave conditions in accordance with NSW Health (State) awards. Family Fitness: Affordable gym access for NSW employees. Overseeing health care environment, patient car...
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Nurse Unit Manager Level 1 - Assessment Centre New
Nsw Health
North Parramatta, NSW
$123,392 per year
Salary Packaging: Cut taxes and Boosts take home pay. Generous leave conditions in accordance with NSW Health (State) awards. Family Fitness: Affordable gym access for NSW employees. Overseeing health care environment, patient car...
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Centre Manager | Jellybeans Meadow Springs New
G8 Education
Meadow Springs, WA
A dedicated 4-weeks with one of our specially selected and trained Certified Trainers as they support and guide you while you learn about the systems we use at G8, our policies and procedures. Invitations to a series of deep-dive...
7 hours ago seen See more...
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Arts Centre Manager New
Stirling Street Arts Centre
Bunbury, WA
Permanent full time. 37.5 hours per week. Hours are Monday to Friday 8am to 4pm. Occasional weekend and evening hours. Employment benefits details on application. Undertake and Manage SSAC general operational tasks. Undertake duti...
12 hours ago seen See more...
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Contact Centre Consultant WA (full-time)- AUG 2024 START New
Lite N' Easy
Canning Vale, WA
Meaningful Work: Help provide delicious, healthy meals to time-strapped individuals and those dedicated to wellness. Comprehensive Training: Dive into a four-week training program that combines classroom learning with hands-on exp...
12 hours ago seen See more...
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Centre Manager New
Guardian Childcare & Education
Langwarrin South, VIC
Lead your ongoing professional development and learningthrough exceptional coaching, conferences, mentoring, and career advancement opportunities. Use your skills and experienceto drive business performance that supports sustain...
22 hours ago seen See more...
Centre Manager New
Quick Care
Melbourne, VIC
Leadership and Management: Oversee daily operations, ensuring high standards of care and education are maintained. Lead, mentor, and inspire the team to deliver exceptional childcare services. Compliance and Quality Assurance: Ens...
22 hours ago seen See more...
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Contact Centre Agent
The Lost Dogs Home
North Melbourne, VIC
Handle inbound calls professionally, directing inquiries and providing accurate information on animal reclaims, surrenders, adoptions, and general queries. Resolve customer complaints and issues promptly, escalating complex matter...
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Customer Service Consultant, New Zealand Contact Centre
Anz
Wellington, NSW
Start Date: Monday19th August, 2024. Location:Te Whanganui-a-Tara / Wellington. Shifts: Variety of shifts available, all include one weekend day. Hours: Start between 08.00am - 12.00pm and finishing between 4:00pm - 8:00pm - on...
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Assistant Centre Manager- Deakin
Kingswim
Deakin, ACT
On-the-job training and skill development in a established and rapidly growing business. Balance your lifestyle with a vibrant and supportive team of people who care about you. So much more than a job - make a long-lasting impact...
2 days ago seen See more...
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Aquatic Centre Manager - Full-time
Fairholme College
Toowoomba, QLD
Be accredited and experienced in both Learn to Swim and Advanced Swim Coaching;. Management of an Aquatic Centre;. Hold qualifications in a Sports-related field;. Knowledge of and expertise in executing software programs and carni...
2 days ago seen See more...
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Multi-Centre Manager
St Vincent De Paul Society Queensland
Cairns, QLD
Work with a purpose not your average organisation and not your average role! Competitive hourly rate and excellent employment benefits under our Employee Agreement. Salary packaging arrangements helping you save on tax. Access...
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Business & Operations Manager, Kaleido Health Centre New
Acon
Sydney, NSW
An opportunity to join a first of its kind, integrated Health Centre designed specifically to meet the needs of LGBTQ+ communities. Full-time, Sydney-based role. Helping Kaleido Health to achieve operational readiness in Spring 20...
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Site Manager | Childcare Centre | South Eastern Suburbs New
Fetch Recruitment
Melbourne, VIC
$125,000 per year
A healthy pipeline of work and strong cashflow. Family like supportive environment. Experience in a Site Management role delivering New Build Projects. Carpentry background and relevant qualifications. Ability to confidently use s...
4 hours ago seen See more...
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Radiation Therapy Manager - Icon Cancer Centre Warrnambool New
Icon Group
Warrnambool, VIC
Lead our skilled Warrnambool Radiation Therapist Team in on-site planning, simulation, and treatment. Work within the Varian Ecosystem -TrueBeam, ARIA and Eclipse. Enjoy Excellent Remuneration, 5 Weeks Annual Leave and PD Allowan...
21 hours ago seen See more...
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Site Manager - Radiation Oncology Treatment Centre - Icon Cancer Centre Noosa
Icon Group
Noosa Heads, QLD
Opportunity to Combine your Industry Skills, Leadership Potential and Business Savvy within a Highly Innovative, Research-Focused, Rapidly Expanding Company. Help Deliver Exceptional Patient Care with Cutting-Edge Technology. Impr...
2 days ago seen See more...
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Manager, Murtupuni Centre for Rural and Remote Health (MCRRH) Operations
James Cook University
Townsville, QLD
Reference Number18970: Manager, Murtupuni Centre for Rural andRemote Health (MCRRH) OperationsPosition TitleManager, Murtupuni Centre for Rural andRemote Health (MCRRH) OperationsDetailsFull timeFixed term to 31 Dec 2026HEWL 9$1...
2 days ago seen See more...
APS6 National Contact Centre Outbound Campaign Manager
National Disability Insurance Agency
Robina, QLD
$93,196-103,035 per year
Ongoing & Non-Ongoing 12 months - Full Time. $93,196 - $103,035 (plus 15.4% superannuation). Role located in QLD - Robina,VIC - Dandenong,VIC - Richmond,WA - Midland. Liaising with internal NDIA business areas to establish contact...
4 weeks ago seen See more...
Educational Leader /Assistant Centre Manager (Non-Contact)
Avenues Early Learning Centre
Brisbane, QLD
Competitive Compensation: Elevate your earnings with us! Our starting salary is a remarkable 6% above the industry award rate. As you grow with us, so does your pay rewarding loyalty with incremental increases. Plus, enjoy a gen...
2 months ago seen See more...
Scheduled Shift Team Manager (Contact Centre)
Racwa
Joondalup, WA
Address escalated member concerns promptly and effectively to ensure a positive resolution. Working alongside a small team of Shift Team Leaders to make commercial decisions on behalf of business and acting as the point of contact...
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Scheduled Shift Team Manager (Contact Centre)
Racwa
Joondalup, WA
Working hours: Enjoy the variety with rotational shifts from 6am - 2pm & 3pm - 11 pm, and alternating weekends for that perfect work-life balance.What will you be doing: Address escalated member concerns promptly and effectively t...
2 months ago seen See more...
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Assistant Centre Manager
G8 Education
Pacific Pines, QLD
You will hold an ACECQA approvedDiploma in Childrens Services or a Bachelor of Education (Early Childhood). An understanding of both the Early Years Learning Framework (EYLF) and National Quality Standards (NQS). Proven Educator...
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