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It Service Desk jobs in North Sydney, NSW

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SERVICE DESK MANAGER

Drive the Service Desk function, incident management, service knowledge management and the service catalogue. Promote a constructive and customer-focused team. Manage and monitor performance, quality, and completeness of work with...

CompanyLagardère Awpl
AddressSydney, NSW
CategoryCustomer Service
SalaryPermanent
Date Posted 2 months ago See detail

Service Desk Manager

Lagardère Awpl

Sydney, NSW

Permanent

Drive the Service Desk function, incident management, service knowledge management and the service catalogue. Promote a constructive and customer-focused team. Manage and monitor performance, quality, and completeness of work with...

2 months ago seen See more...

Service Desk Analyst

Globant Commerce Studio

Sydney, NSW

Permanent

Respond to requests for technical assistance in person, via phone, communication channels. Diagnose and resolve technical hardware and software issues. Advice user on appropriate action. Follow standard help desk procedures. Redir...

2 months ago seen See more...

Graduate Service Desk Officer

Peoplebank

Sydney, NSW

Permanent

Work within the Service Desk team and be the first point of contact for users, actioning and resolving incidents and requests in the ITSM ticketing system at a level 1 capacity, according to internal SLA policies. Communicate with...

2 months ago seen See more...

IT Service Delivery Manager

Bluefin Resources

Sydney, NSW

...

2 months ago seen See more...

IT Service Support Officer

Nsw Trustee And Guardian

Sydney, NSW

$93,295 - $102,941 a year

Ongoing full-time vacancy. 35 hours per week. Location: Sydney CBD. Flexible and hybrid working options available. Clerk Grade: 5/6. Base salary $93,295 to $102,941 plus super and annual leave loading. Work with a dynamic and flex...

2 months ago seen See more...

Service Desk Agent

Inview Consulting

Sydney, NSW

Has experience working in a Service Desk role. Has Modern Workplace / Windows OS experience. Azure experience (and certifications) would be highly regarded. Basic network troubleshooting. Knowledge of Microsoft Windows Server, Act...

2 months ago seen See more...

Head of IT Services

Virtual Gaming World

Sydney, NSW

Leading VGW's IT Services department globally, managing a diverse team of skilled professionals and ensuring high-performance and strategic planning. Ensuring systems and data security, managing risks, and collaborating with stake...

2 months ago seen See more...

Service Desk Agent

Inview Consulting

Sydney, NSW

Has experience working in a Service Desk role. Has Modern Workplace / Windows OS experience. Azure experience (and certifications) would be highly regarded. Basic network troubleshooting. Knowledge of Microsoft Windows Server, Act...

2 months ago seen See more...

IT Service Delivery Manager

Bluefin Resources

Sydney, NSW

Manage the enhancement of the Service Desk Platform (Manage Engine). Manage the consistent use of agreed tools and methods to address and resolve user identified issues and problems in line with service level agreements. Manage an...

2 months ago seen See more...

Service Desk Analyst - Sydney 6mo FTC

Centorrino Technologies

Sydney, NSW

Working with tickets submitted is what you'll spend most of your time doing. You will be able to resolve some tickets on your own, while others will require collaboration/escalation with other teams. Troubleshoot or escalate issue...

2 months ago seen See more...

Service Desk Support (Level 2)

Datamesh

Sydney, NSW

Engage and work with our Level 1 support team.. Assist in managing Level 2 queries to support desk. Engage and escalate tickets to Level 3 support after thorough investigation.. Manage the resolution of issues seen by end user...

2 months ago seen See more...

Service Desk Analyst

Atlamgroup

Sydney, NSW

Responsibilities include: Providing on-site support to end users across hardware, software and other devices Respond to support issues raised through first line calls, tickets and face to face queries Equipment set up such as PC's...

2 months ago seen See more...

Level 2 Service Desk and Onsite Support Engineer

Blueapache

Sydney, NSW

$60,000-75,000 per year

Provide Onsite Support and incident resolution for customer issues. Collaborate with remote resolver teams to assist with activities that require physical presence. Create knowledgebase articles and process documents. Proactively...

2 months ago seen See more...

Senior Service Desk Analyst

Harvey Nash

Sydney, NSW

$70,000 - $80,000 a year

Senior Service Desk Anaayst (L1 & L2)* Up to $75-80k plus super* Sydney - North Shore Location* Hybrid working environmentWe are proud to be partnering with a growing MSSP, who are looking to add to their Service Desk team, due t...

2 months ago seen See more...

Service Desk Analyst

Peoplebank

Sydney, NSW

Initial 12 months contract. Location: Western Sydney (Richmond). Hybrid work model ( 3 days / office). Service Desk and Incident Management. Client Services Management. Service Support. Supplier Relationship Management. Previous e...

2 months ago seen See more...

Service Desk Support (Level 2)

Datamesh

Sydney, NSW

Engage and work with our Level 1 support team.. Assist in managing Level 2 queries to support desk. Engage and escalate tickets to Level 3 support after thorough investigation.. Manage the resolution of issues seen by end user...

2 months ago seen See more...

ITDS Service Desk Analyst

Uts College

Ultimo, NSW

Higher School Certificate or relevant tertiary qualifications. Excellent customer service ethic and telephone manner. Friendly, confident and patient with people. Ability to communicate with people who have English as their seco...

3 weeks ago seen See more...

Service desk Analyst

Boundary Consulting Pty Ltd

Haymarket, NSW

Provide first-line technical support to users via phone, email, chat, or in-person. Diagnose and resolve hardware, software, and network issues in a timely manner. Log all support requests accurately and promptly into the ticketin...

3 weeks ago seen See more...

IT Customer Relationship Manager/ Service Delivery Manager

Dynamo Recruitment

Sydney, NSW

Permanent

Manage day to day Service Delivery activity across customers. Develop excellent working relationships with customers and become their go to person for post implementation requirements. Work with the team to ensure that contracts...

4 weeks ago seen See more...

IT Customer Relationship Manager/ Service Delivery Manager

Dynamo Recruitment

Sydney, NSW

Manage day to day Service Delivery activity across customers. Develop excellent working relationships with customers and become their go to person for post implementation requirements. Work with the team to ensure that contracts...

a month ago seen See more...

IT Customer Relationship Manager/ Service Delivery Manager

Dynamo Recruitment

Sydney, NSW

Manage day to day Service Delivery activity across customers. Develop excellent working relationships with customers and become their go to person for post implementation requirements. Work with the team to ensure that contracts...

a month ago seen See more...

Guest Service Agent - Front Desk

Capella Sydney

Sydney, NSW

Greet and welcome all guests to the hotel in a warm, professional and friendly manner. Open doors, assist guests/visitors entering, and leaving property. Ensure guests are greeted in the lobby with a warm professional friendly man...

a month ago seen See more...

Customer Service Representative | IT Reseller | $65K + Super

Uplift Recruitment

Sydney, NSW

Provide excellent Customer Service to inbound website, phone, and email inquiries. Creating, sending, and following up with quotes sent to prospective customers. Liaise with suppliers to confirm product pricing and availabilities....

a month ago seen See more...

IT Field Service Tech / Events x 10 (Casual)

Works4You

Sydney, NSW

Prior experience in diagnosing/fixing Windows 10+, MS Office and general Windows application support. Good communication & customer facing skills (must be English speaking). Hands on approach to work and p...

a month ago seen See more...

Field Service Engineer (IT)

First Focus It

Sydney, NSW

We understand the challenges of Field Service specialists and work with you and our clients to make sure you still get the time and the opportunity to train and develop We seek the best clients for our team to work with as well as...

a month ago seen See more...

Product Manager - IT Shared Services

The Star Entertainment Group

Sydney, NSW

Permanent

Develop and implement product strategies consistent with company vision. Work closely with key stakeholders to collaboratively develop and deliver the product roadmap. Build, develop and lead an agile, cross functional team and ma...

2 months ago seen See more...

IT Help Desk (Mac/JAFM)

Lanson Partners

Sydney, NSW

$85,000 - $95,000 a year

Respond to IT support tickets and provide timely resolution to hardware and software issues for Mac products, both on-site and remotely. Configure, install, and maintain office technical equipment, including laptops, printers, mon...

2 months ago seen See more...

Ref 1640/24 IT Support Analyst, Information Technology & Digital Services

Atlamgroup

Sydney, NSW

Western Sydney University Internal Applicants Only.To be eligible to apply for this position you must be employed by Western Sydney University on an ongoing, fixed term or casual basis at the time of this advertisement. All ongoin...

2 months ago seen See more...

IT Portfolio Manager - Financial Services

Dei Tech Solutions

Sydney, NSW

Lead the development and execution of the IT portfolio management strategy in alignment with the company's overall objectives. Collaborate with key stakeholders to prioritise IT projects based on business needs, resource availabil...

2 months ago seen See more...

IT Portfolio Manager - Financial Services

Eagna Consulting

Sydney, NSW

$180,000 - $180,000 a year

Lead the development and execution of the IT portfolio management strategy in alignment with the company's overall objectives. Collaborate with key stakeholders to prioritise IT projects based on business needs, resource availabil...

2 months ago seen See more...

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