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STRATEGIC CUSTOMER SUCCESS MANAGER

Be the trusted advisor and primary post-sale point of contact for all Strategic Organizations across VIC and WA, engaging proactively with various teams on a regular basis. Leverage your and your teams expertise to increase adopt...

CompanyDynatrace
AddressSydney, NSW
CategoryManagement
Date Posted a week ago See detail

Strategic Customer Success Manager

Dynatrace

Sydney, NSW

Be the trusted advisor and primary post-sale point of contact for all Strategic Organizations across VIC and WA, engaging proactively with various teams on a regular basis. Leverage your and your teams expertise to increase adopt...

Manager, Customer Success Team New

Atlassian

Australia

This person manages a team of Customer Success Managers that partner with strategic cloud customers to unlock value quickly and meet their business objectives. In this role, you are responsible for the management of the team, hitt...

Customer Success Manager New

Objective Corporation

Sydney, NSW

Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective products and safeguard contract r...

Customer Success Manager New

Blueapache

Sydney, NSW

Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...

Adoption Customer Success Manager New

Culture Amp

Sydney, NSW

Run high impact 1:1 engagements consulting with customers failing to adopt the product beyond their first implementation to put risk mitigation plans in place. Run high impact 1:1 strategic sessions with larger customers. Partner...

Customer Success Manager New

Efinancialcareers

Sydney, NSW

This role focuses primarily on driving the value creation and execution of the retention strategy to ensure adoption, integration and expansion of our solutions into the daily workflow of end-users. Our open culture is central to...

Senior Customer Success Manager - FinTech New

Dext Pte Ltd

Sydney, NSW

Working closely with the Key Account Managers to devise monthly plans around minimising churn and promoting expansion. Onboarding customers and driving adoption throughout their customer lifecycle. Develop detailed expertise in th...

Customer Success Manager New

Five By Five

Burleigh Heads, QLD

Passionate about providing an exceptional five-star client experience. Superior communication skills - both written and verbal. High attention to detail. Multi-skilled with the ability to work under pressure to meet deadlines and...

Adoption Customer Success Manager New

Culture Amp

Melbourne, VIC

Run high impact 1:1 engagements consulting with customers failing to adopt the product beyond their first implementation to put risk mitigation plans in place. Run high impact 1:1 strategic sessions with larger customers. Partner...

Customer Success Manager Hybrid New

Tpg Telecom Group

Australia

ITIL Certified V3 or V4 (preferred),. Previous experience in similar roles, either with a Technology MSP, systems integrator,. Proven relationship management skills within customer and leadership team environments,. Ability to dea...

Service Delivery Manager - ITIL | Customer Success New

Genesis Recruitment Solutions

Sydney, NSW

Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Take charge of Service Delivery efforts, collaborating closely with internal teams to meet client needs and SLAs. Implement and enforce best pra...

Customer Success Manager (Customer Success) (Blockchain)

Crypto Recruit

Sydney, NSW

Develop and manage client portfolios. Sustain business growth by maximising value. Analyse customer data to improve customer experience. Improve onboarding processes. Evaluate and improve tutorials and other communication infrastr...

Expression of Interest - Customer Success Manager

Marlee

Australia

Permanent

Help job seekers get discovered by our partners based on their anticipated hiring needs. Provide optional support and resources for job seekers in their career endeavours. Help individuals understand, and bring out the best in the...

Customer Success Manager

Objective

Sydney, NSW

Permanent

Customer Health & Retention:. Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective pro...

Customer Success Manager

Pagerduty

Sydney, NSW

Permanent

Customer Experience:. Drive usage and adoption for a portfolio of customers to ensure their success and satisfaction with PagerDuty's solutions. Build relationships with decision-makers and champions across your accounts and lead...

Customer Success Manager

Five By Five

Gold Coast, QLD

Passionate about providing an exceptional five-star client experience. Superior communication skills - both written and verbal. High attention to detail. Multi-skilled with the ability to work under pressure to meet deadlines and...

Customer Success Manager

Standards Australia

Sydney, NSW

Develop and implement a robust customer excellence delivery infrastructure in order to fulfil a first-class customer experience and embed customer-centric behaviours. Develop and deliver integrated customer engagement and communic...

Customer Success Manager

Glean

Melbourne, VIC

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...

Customer Success Manager - Brisbane

Ibm Interactive

Brisbane, QLD

Adapt communications and approaches to conclude negotiations with various partners, resulting in common agreements.Problem Solving:Analyze complex/new situations, anticipate potential problems and future trends, assess opportuniti...

Customer Success Manager

Contentful

Sydney, NSW

Continue onboarding new customers and lead cross-functionally with sales and professional services to ensure value expectations are aligned and achieved from the beginning. Understand and advise customers priorities with Contentf...

Customer Success Manager

Restore For Retail

Sydney, NSW

Develop and maintain strong relationships with assigned customers, acting as their primary point of contact for all support, inquiries, and concerns. Collaborate with customers to establish clear goals and success metrics, ensurin...

Customer Success Manager

Johnson Controls

Sydney, NSW

Managing relationships, identifying, and implementing business solutions to drive customer revenue. Working closely with regional and mid-market sales managers. Provide critical insights to customers, ensure high levels of satisfa...

Customer Success Manager

Deputy

Sydney, NSW

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...

Customer Success Manager

Onset Group

Sydney, NSW

Be part of an award-winning team recognised for its innovation and workplace culture. They offer 22 weeks paid parental leave, four weeks paid secondary caregivers leave. Regular Hackathons, and endless learning and personal/ prof...

Customer Success Manager

Data#3

Perth, WA

Join our high-performing team.. Work for an Australian HRD Employer of Choice winner for 9 years in a row!. Join a forward-thinking organisation that values new ideas and innovation.. Understand various industries and businesses t...

Customer Success Manager

Lucidya

South Australia

Manage customer onboarding and product training. Educate customers on the use and benefits of our products and services. Ensure customers get fast time-to-value. Keep clients engaged and regularly using products (increasing adopti...

Customer Success Manager

Easyserv

Melbourne, VIC

Visit dealerships and develop relationships with their Marketing and Aftersales personnel.. Work across multiple campaigns and clients concurrently, providing phone, written and face-to-face communication, guiding clients and bei...

Customer Success Manager

Cuttable Operations

South Yarra, VIC

Customer Objectives Support: Understand customers' operations, success metrics, and challenges to provide tailored solutions that help them achieve their business goals. Platform Expertise: Develop deep expertise in the Cuttable p...

Customer Success Manager

The Access Group

Brisbane, QLD

The Customer Success Manager is responsible for the APAC timezone support team, support escalations, onboarding and technical solution support, and communication on product fixes and enhancements with the development team. The dut...

Senior Customer Success Manager

Servicenow

Canberra, ACT

You will oversee the engagement and outcomes for customers in your portfolio. Ensure customers are technically healthy and on the most recent version of our product. Leverage existing Success Plays to assist customers, but also as...