Strategic Customer Success Manager jobs in New South Wales
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STRATEGIC CUSTOMER SUCCESS MANAGER
Be the trusted advisor and primary post-sale point of contact for all Strategic Organizations across VIC and WA, engaging proactively with various teams on a regular basis. Leverage your and your teams expertise to increase adopt...
| Company | Dynatrace |
|---|---|
| Address | Sydney, NSW |
| Category | Management |
| Date Posted | 2 weeks ago See detail |
Strategic Customer Success Manager
Dynatrace
Sydney, NSW
Be the trusted advisor and primary post-sale point of contact for all Strategic Organizations across VIC and WA, engaging proactively with various teams on a regular basis. Leverage your and your teams expertise to increase adopt...
2 weeks ago seen See more...
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Customer Success Manager // Tech New
Talent International
Sydney, NSW
Product sells itself less than a 2% churn rate annually! Hybrid working arrangement on offer. 2x permanent vacancies within the Customer Success Division. Hybrid flexibility working arrangement 3 days in office, 2 days from ho...
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Customer Success Manager 3
Equinix Emea
Sydney, NSW
Utilizes diverse judgement to determine the best method of interacting with customers during onboarding based on customer needs and project scope. Phase 1 - Conducts pre...
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Senior Customer Success Manager
Sonder
Sydney, NSW
Drive customer activation and adoption by creating and executing initiatives in partnership with customers. Monitor and analyse key performance indicators to assess customer health and identify areas for improvement. Develop custo...
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Customer Success Manager
Objective Corporation
Sydney, NSW
Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective products and safeguard contract r...
3 days ago seen See more...
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Customer Success Manager
Blueapache
Sydney, NSW
Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...
3 days ago seen See more...
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Adoption Customer Success Manager
Culture Amp
Sydney, NSW
Run high impact 1:1 engagements consulting with customers failing to adopt the product beyond their first implementation to put risk mitigation plans in place. Run high impact 1:1 strategic sessions with larger customers. Partner...
3 days ago seen
Customer Success Manager
Efinancialcareers
Sydney, NSW
This role focuses primarily on driving the value creation and execution of the retention strategy to ensure adoption, integration and expansion of our solutions into the daily workflow of end-users. Our open culture is central to...
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Senior Customer Success Manager - FinTech
Dext Pte Ltd
Sydney, NSW
Working closely with the Key Account Managers to devise monthly plans around minimising churn and promoting expansion. Onboarding customers and driving adoption throughout their customer lifecycle. Develop detailed expertise in th...
3 days ago seen See more...
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Customer Success Manager (Customer Success) (Blockchain)
Crypto Recruit
Sydney, NSW
Develop and manage client portfolios. Sustain business growth by maximising value. Analyse customer data to improve customer experience. Improve onboarding processes. Evaluate and improve tutorials and other communication infrastr...
4 days ago seen See more...
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Customer Success Manager
Objective
Sydney, NSW
Permanent
Customer Health & Retention:. Develop Customer Success Plans with key success factors, goals, collaboration areas, and activity summaries. Establish a trusted adviser relationship to ensure customer satisfaction with Objective pro...
5 days ago seen See more...
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Customer Success Manager
Pagerduty
Sydney, NSW
Permanent
Customer Experience:. Drive usage and adoption for a portfolio of customers to ensure their success and satisfaction with PagerDuty's solutions. Build relationships with decision-makers and champions across your accounts and lead...
6 days ago seen See more...
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Service Delivery Manager - ITIL | Customer Success
Genesis Recruitment Solutions
Sydney, NSW
Permanent Full Time. Sydney CBD Office Location. Flexible/Hybrid Working Arrangement. Take charge of Service Delivery efforts, collaborating closely with internal teams to meet client needs and SLAs. Implement and enforce best pra...
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Customer Success Manager
Standards Australia
Sydney, NSW
Develop and implement a robust customer excellence delivery infrastructure in order to fulfil a first-class customer experience and embed customer-centric behaviours. Develop and deliver integrated customer engagement and communic...
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Customer Success Manager
Contentful
Sydney, NSW
Continue onboarding new customers and lead cross-functionally with sales and professional services to ensure value expectations are aligned and achieved from the beginning. Understand and advise customers priorities with Contentf...
2 weeks ago seen See more...
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Customer Success Manager
Restore For Retail
Sydney, NSW
Develop and maintain strong relationships with assigned customers, acting as their primary point of contact for all support, inquiries, and concerns. Collaborate with customers to establish clear goals and success metrics, ensurin...
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Customer Success Manager
Johnson Controls
Sydney, NSW
Managing relationships, identifying, and implementing business solutions to drive customer revenue. Working closely with regional and mid-market sales managers. Provide critical insights to customers, ensure high levels of satisfa...
2 weeks ago seen
Customer Success Manager
Deputy
Sydney, NSW
Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Adoption and Success ManagementSupport customers gain value from the product / service. Including...
2 weeks ago seen
Customer Success Manager
Onset Group
Sydney, NSW
Be part of an award-winning team recognised for its innovation and workplace culture. They offer 22 weeks paid parental leave, four weeks paid secondary caregivers leave. Regular Hackathons, and endless learning and personal/ prof...
2 weeks ago seen See more...
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Enterprise Manager, Customer Success
Procore Technologies
Sydney, NSW
Lead, mentor, and inspire a team of Customer Success Managers to achieve individual and team goals. Foster a collaborative and positive team culture, encouraging continuous learning and development. Accountable for Net Expansion R...
2 weeks ago seen
Customer Success Manager
Easy Payroll Global
Caringbah, NSW
Developand execute data-driven retention strategies, fostering long-term relationshipsto increase CLTV and drive revenue growth. Collaborate within growth pods to ensure a seamless handover from sales to ongoing client success, ad...
4 weeks ago seen See more...
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Customer Success Manager
Bluefit
Moss Vale, NSW
Welcoming new and existing members. Training new staff on how we operate. Responding to customer queries by phone or in person. Ensuring the reception area is tidy and welcoming. Following up outstanding debtors. Pro-actively mark...
4 weeks ago seen See more...
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Technical Customer Success Manager
Samsung
Sydney, NSW
Oversee and manage our network of Authorised Service Centres (ASCs) and repair facilities, ensuring alignment with company standards and objectives. Producing daily long pending job report with estimated parts arriving information...
4 weeks ago seen See more...
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Customer Success Manager
Quantaco Pty Ltd
Sydney, NSW
Collaborate directly with our clients by providing on-site and remote training to our clients, acting as a source of assistance from an operational perspective.. Drive client adoption of our technology and support change manageme...
4 weeks ago seen See more...
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Customer Success Manager, Sydney
Notion International
Sydney, NSW
Help build the foundations of Customer Success at Notion: As an early member of our sales/success teams in Sydney, you'll be instrumental in helping define Customer Success by working closely with a global team. Drive adoption, re...
4 weeks ago seen See more...
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Customer Success Manager
Instant
Sydney, NSW
Serve as the primary point of contact for existing customers, driving satisfaction. Manage all post-sales activity and enterprise customers through strong relationship-building, product knowledge, planning and execution of their b...
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Customer Success Manager, FranConnect
World Manager Pty Ltd
Sydney, NSW
Serve as the dedicated Customer Success Manager for your assigned book of business. Be a product expert and provide key client stakeholders strategic and tactical guidance that drives product adoption, usage and value. Lead regula...
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Customer Success Manager
Shiftcare
Sydney, NSW
You will be measured on how successful and healthy your clients are based on Product Usage Metrics, Net Revenue Retention, and Churn Rate. Job Security: Rest easy with stable ownership and meticulous team growth management, buildi...
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Customer Success Manager
Epg Payroll And Hr Pty Ltd
Sydney, NSW
Your efforts directly contribute to increased customer lifetime value (CLTV) and sustainable revenue growth, positioning Deliverect for success on both regional and global scales. Champion presentations and reports that showcase...
4 weeks ago seen See more...
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Customer Success Manager
Easyserv
Sydney, NSW
Visit dealerships and develop relationships with their Marketing and Aftersales personnel.. Work across multiple campaigns and clients concurrently, providing phone, written and face-to-face communication, guiding clients and bei...
4 weeks ago seen See more...
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