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CUSTOMER EXPERIENCE OPERATIONS MANAGER

Operations: Oversee the daily operations of the customer service team, ensuring efficient and effective support for customers Overall Team Performance: Monitor the performance of customer service teams, using metrics and data anal...

CompanyThe Iconic
AddressYennora, NSW
CategoryCustomer Service
Date Posted a week ago See detail

Customer Experience Operations Manager

The Iconic

Yennora, NSW

Operations: Oversee the daily operations of the customer service team, ensuring efficient and effective support for customers Overall Team Performance: Monitor the performance of customer service teams, using metrics and data anal...

a week ago seen See more...

Manager Customer and Information Services

Parkes Shire Council

Parkes, NSW

Tertiary qualifications in Business Management, Information Technology, Customer Experience, Information Management or similar discipline. Proven ability to lead and manage business systems and process improvement. Demonstrated un...

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Customer Insights Manager

Flybuys

Melbourne, VIC

Design, deliver and manage the insights roadmap including the Voice of Customer program, brand tracker and market research programs to deliver on acquisition, engagement and retention outcomes. Establish and manage the Voice of Cu...

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Customer Service & Sales Team Manager

Racv

Melbourne, VIC

Embed brand promise and build a sense of purpose within your teams. Build a positive team culture and a sense of connection that drives performance. Celebrate & recognise moments that matter for our people. Create and lead a coach...

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Customer Service & Sales Team Manager

Racv

Geelong, VIC

Embed brand promise and build a sense of purpose within your teams. Build a positive team culture and a sense of connection that drives performance. Celebrate & recognise moments that matter for our people. Create and lead a coach...

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Customer Support - Superannuation & Investments

Hays Recruitment

Sydney, NSW

A hugely exciting time to join as they rapidly scale, you will have an unrivalled opportunity to make an impact and directly contribute to the growth of the business. Your New Role: As a crucial role, you will be helping establish...

2 weeks ago seen See more...

Customer Support Officer 033

Intereach

Deniliquin, NSW

As the Face of Intereach, this position will be responsible for front of house reception duties and will provide exceptional customer service by working with individuals, service providers and community groups to provide a local...

2 weeks ago seen See more...

Technical Support Manager

Civica

Austral, NSW

Co-ordinating team members to manage tickets to meet SLAs and deliver support & operational outcomes for customers. Work closely with customers, Civica leadership and other teams to deliver Technical Support & managed services fo...

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Customer Support Officer 0333

Intereach

Deniliquin, NSW

a great organisational culture. the option to accrue and utilise flex time. learning and development opportunities, including study leave. a fantastic Employee Assistance Program which is available to all staff and their immediat...

3 weeks ago seen See more...

HIPPY Site Support Manager

Brotherhood Of St Laurence

Melbourne, VIC

Other

Improve your take-home pay by using salary packaging options up to $18,500 can be packaged every year (details viaAccessPay)! Career development opportunities. Leave loading of 17.5%. Flexible working arrangements including a h...

3 weeks ago seen See more...

EDR Case Manager (Customer Excellence Associate)

Ing

Wyong, NSW

End to end management of AFCA and EDR Scheme complaints from lodgement to closure, including detailed investigating, assessing, responding to and resolving the complaint. Provide proactive and empathetic customer service while ass...

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Customer Service Managers | Adelaide metro

Myer

Adelaide, SA

Join the leadership team at Myer. Metro stores including Marion and Tea Tree Plaza. Drive sales and lead team performance. Opportunities for succession planning and further development. Manage the daily activities of your team an...

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Customer Success Manager

Seek

Cremorne, VIC

Serve as a trusted advisor to our customers and build strong partnerships, drive adoption of our platform, and ultimately ensure they are getting strong value from our product. A focus on onboarding, delivery and retention for our...

2 weeks ago seen See more...

Workforce Planning and Governance Support Manager

Westpac

New South Wales

Permanent

Managing people and Customer priorities. Monitoring historical performance trends and implementing & executing tactical solutions. Quality control of team analysis. Work with governance manager to ensure reporting on production ho...

3 weeks ago seen See more...

Executive Manager, Customer Complaints & Advocacy

Suncorp

Melbourne, VIC

Develop and implement Suncorp Bank's customer advocacy approach, enhancing transparency and trust while safeguarding consumer interests. Lead ongoing communication with internal and external stakeholders, following the OCA Communi...

2 weeks ago seen See more...

Executive Manager, Customer Complaints & Advocacy

Suncorp

Brisbane, QLD

Develop and implement Suncorp Bank's customer advocacy approach, enhancing transparency and trust while safeguarding consumer interests. Lead ongoing communication with internal and external stakeholders, following the OCA Communi...

2 weeks ago seen See more...

Customer Success Manager

Efinancialcareers

Sydney, NSW

This role focuses primarily on driving the value creation and execution of the retention strategy to ensure adoption, integration and expansion of our solutions into the daily workflow of end-users. Our open culture is central to...

2 weeks ago seen See more...

Customer Service Manager | Adelaide metro

Myer

Adelaide, SA

Join the leadership team at Myer. Drive sales and lead team performance. Opportunities for succession planning and further development. Manage the daily activities of your team and business to drive financial performance. Optimis...

2 weeks ago seen See more...

Business Manager (Ed Support Level 1-Range 3)

Victorian Government

Irymple, VIC

Manage the design and production of school publications and documents. Manage and direct the preparation of annual budgets and regular financial statements and contribute to the financial decision making of the school. Prepare fun...

2 weeks ago seen See more...

Customer Development Manager - Repco Automotive - Maryborough/Hervey Bay Area

Repco

Maryborough, QLD

Career Opportunities & Ongoing Development. Attractive Base Salary + Super + Attractive Incentive Structure. Car + Mobile Phone + Laptop + Staff Discounts. Attend and participate in sales meetings, trade shows & training sessions....

2 weeks ago seen See more...

Customer Service Manager

Myer

Oaklands Park, SA

Join the leadership team at Myer. Drive sales and lead team performance. Opportunities for succession planning and further development. Manage the daily activities of your team and business to drive financial performance. Optimis...

3 weeks ago seen See more...

Customer Service Manager

Myer

Perth, WA

Join the leadership team at Myer Perth City. Drive sales and lead team performance. Opportunities for succession planning and further development. Manage the daily activities of your team and business to drive financial performanc...

3 weeks ago seen See more...

Analytics Manager – Market Data & Customer Analytics - Hybrid

Seek

Cremorne, VIC

Leadership and Management: Lead team rhythms, mentorship, and cultivate a collaborative culture. Generating Insights for Business Growth: Develop and implement strategies to derive valuable insights that drive business growth. Dat...

3 weeks ago seen See more...

Customer Service Manager

Myer

Perth, TAS

Join the leadership team at Myer Perth City. Drive sales and lead team performance. Opportunities for succession planning and further development. Manage the daily activities of your team and business to drive financial performanc...

3 weeks ago seen See more...

Customer Service Manager

Myer

Townsville, QLD

Join the leadership team at Myer Townsville. Drive sales and lead team performance. Opportunities for succession planning and further development, locally and nationally. Manage the daily activities of your team and business to dr...

3 weeks ago seen See more...

Customer Service Manager | Adelaide metro

Myer

Adelaide, SA

Join the leadership team at Myer. Drive sales and lead team performance. Opportunities for succession planning and further development. Manage the daily activities of your team and business to drive financial performance. Optimis...

3 weeks ago seen See more...

Customer Service Managers | Melbourne metro

Myer

Geelong, VIC

Join the leadership team at Myer -Melbourne Metro stores. Drive sales and lead team performance. Opportunities for succession planning and further development. Manage the daily activities of your team and business to drive financ...

3 weeks ago seen See more...

Customer Service Manager | Adelaide Metro

Myer

Modbury, SA

Permanent

Join the leadership team at Myer. Drive sales and lead team performance. Opportunities for succession planning and further development. Manage the daily activities of your team and business to drive financial performance. Optimise...

3 weeks ago seen See more...

Customer Success Manager

Pagerduty

Sydney, NSW

Permanent

Customer Experience:. Drive usage and adoption for a portfolio of customers to ensure their success and satisfaction with PagerDuty's solutions. Build relationships with decision-makers and champions across your accounts and lead...

3 weeks ago seen See more...

Customer Development Manager - Repco Automotive - Inner Western Sydney area

Repco

Camperdown, NSW

Attend and participate in sales meetings, trade shows & training sessions. Achieve sales budgets through a proactive and innovative approach. Ability to liaise and build relationships with customers and company stakeholders. Exper...

3 weeks ago seen See more...

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