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HEAD OF CUSTOMER BASE MANAGEMENT - RETAIL

Set the vision and strategic direction for Vocus Consumer Customer Base Management Approach to increase customer multi-product holdings and improve customer retention developing best in class customer lifecycle strategies to p...

CompanyVocus
AddressMelbourne, VIC
CategoryArts & Media
Date Posted a month ago See detail

Head of Customer Base Management - Retail

Vocus

Melbourne, VIC

Set the vision and strategic direction for Vocus Consumer Customer Base Management Approach to increase customer multi-product holdings and improve customer retention developing best in class customer lifecycle strategies to p...

a month ago seen See more...

Senior Delivery Manager - Customer Platform

Myob

Melbourne, VIC

They've taken our legacy success and transformed it into an extraordinary SaaS platform to support SME and Enterprise businesses in ways they never knew they needed. - Experience in leveraging vendor relationships - Experience in...

a month ago seen See more...

National Wholesale & Customer Operations Manager

Diageo

Sydney, NSW

Lead the delivery of the Wholesale Customer Annual Operating Plan, including trading terms negotiation, ensuring Stock on Hand & Days of Cover;. Lead and motivate a team of direct and indirect reports to ensure full delivery of bu...

a month ago seen See more...

Technical Support Program Manager

Atlassian

Australia

You'll be a perfect fit if you are comfortable with flexible hours, enjoy finding new ways to improve processes, and want to expand your technical knowledge through interesting projects. Youll get to review new apps that are subm...

a month ago seen

Case Manager / Support Partner HomeCare Packages VIC

Be Recruitment

Melbourne, VIC

Facilitating online assessments and recommendations for customers accessing HomeMade services. Maintaining oversight of customer care plans, adapting to changes in circumstances, and supporting independent living. Developing indiv...

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Customer Success Account Manager

Eventsair

Eight Mile Plains, QLD

Effectively co-ordinate, manage and document multiple new customers onboarding and training projects. Devise and deliver customized plans for customer event projects from configuration through to Event Delivery. Prepare the most a...

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Personal assistant safety health and emergency management support

Knox City Council

Wantirna, VIC

The ability to work collaboratively as part of a team and with minimum supervision to effectively support the Manager City Safety and Health and the functions of the Emergency Management team and broader CSH team. Well-developed t...

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Customer Relationship Manager - Melbourne

Credit Corp Group

Melbourne, VIC

Melbourne CBD location, a short walk from Southern Cross Station and local shops and eateries. Hybrid WFH flexibility for work-life balance and no weekends. Supportive training and career progression + gain a Cert III in Financial...

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Manager Connected Customers

Electranet

Adelaide, SA

Performance bonus eligibility of up to 15%. Flexible and remote working arrangements including regular work from home. 15 days personal/carers leave per year. 16 weeks paid parental leave for the primary carer or 4 weeks as the se...

a month ago seen See more...

Senior Director, Customer Success Manager

Salesforce

Australia

Lead a team of 25+ CSMs and their managers, fostering growth and excellence while emphasizing the delivery of our Signature customer experience and entitlement obligations. Lead all aspects of the execution of Signature offers for...

a month ago seen

Ward Support & Ancillary Manager (Grade 5)

Barwon Health

Geelong, VIC

Permanent

Extend your career in a close and supportive interdisciplinary team. Enjoy a role that will be varied, challenging and rewarding. Permanent Full Time 80 hours per week incused 1 ADO per month. Excellent working conditions with a h...

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Customer Relationship Project Manager - Workers Compensation

Dxc Technology

Melbourne, VIC

Permanent

Support to the key counts team. Oversea client engagement from training forums to seminars and client registrations. Cooperate with other departments to achieve business goals. Prepare and conduct presentations to external stakeho...

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Customer Care Manager

Brand Collective

Melbourne, VIC

Lead Brand Collective's Group Customer Care team, supporting 15+ retail brands across multiple time zones and contact channels. Optimise team resources to consistently meet and exceed service level agreements (SLAs) and key perfor...

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Knowledge Management Support Officer

City Of Casey

Narre Warren, VIC

Be part of City of Caseys 4 year Transformation Project. Comprehensive Training & induction | WFH Days + Flexible Hours. Part-Time Limited Tenure (March 2025). Band 5: Salary starts at $76,940 +Superannuation. A supportive learni...

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Customer Development Manager - Repco Automotive -Canberra

Repco

Canberra, ACT

Attend and participate in sales meetings, trade shows & training sessions. Achieve sales budgets through a proactive and innovative approach. Ability to liaise and build relationships with customers and company stakeholders. Exper...

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Green Light Supportive Housing: Case Manager

The Salvation Army

West Melbourne, VIC

You will have Degree qualification in SocialWork, Social Science, Psychology, or related field Relevant experience in the social services sector, including case management Able to demonstrate knowledge of homelessness, including c...

a month ago seen See more...

Family Housing Support Case Manager

The Salvation Army

Sunshine, VIC

ABOUT US The Salvation Army is a Christian movement and one of Australias largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. Responsibilities in...

a month ago seen See more...

Customer Success Manager- Procurement

Readytech

Australia

Permanent

Learn and articulate value proposition. Research customer accounts, identifying key stakeholders, and generating interest. Manage the complete Customer Success cycle. Adopt and deploy ReadyTech's 'Client Engagement Framework' to b...

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Personal Assistant City Safety & Health and Emergency Management Support

Knox City Council

Victoria

$75,948-88,363 per year

The ability to work collaboratively as part of a team and with minimum supervision to effectively support the Manager City Safety and Health and the functions of the Emergency Management team and broader CSH team. Well-developed t...

2 months ago seen See more...

Customer Success Manager

Trustpilot

Melbourne, VIC

Establish a relationship with our customers that ensures customers overall adoption and satisfaction with Trustpilot products, which will strengthen their adoption and ensure subscription renewal and reduce churn. Own the success...

2 months ago seen See more...

Customer Service Manager

Myer

Cheltenham, VIC

Join the leadership team at Myer Southland. Drive sales and lead team performance. Opportunities for succession planning and further development. Manage the daily activities of your team and business to drive financial performance...

2 months ago seen See more...

Customer Development Manager - Repco Automotive Dandenong/Doveton area

Repco

Dandenong, VIC

Attend and participate in sales meetings, trade shows & training sessions. Achieve sales budgets through a proactive and innovative approach. Ability to liaise and build relationships with customers and company stakeholders. Exper...

2 months ago seen See more...

Proficient Behaviour Support Practitioner / Regional Manager (dual role)

Rar Therapy

North Lakes, QLD

Current Behaviour Support Practitioner Suitability Letter - Proficient Level(with a preference for additional qualifications and/or experience in management/business) Completed a degree level qualification as as allied health pro...

2 months ago seen See more...

Case Manager - Customer Disputes Resolution

Auto & General

North Lakes, QLD

Respond to verbal and written customer complaints directed to the Customer Dispute Resolution Team (IDR). Respond to referral notices from the AFCA. Ensure accurate recording and maintenance of customer and dispute information rel...

2 months ago seen See more...

Case Manager Housing Support Services (Maternity Leave Cover)

Anglicare Nt

New South Wales

Prior experience in casework and working within a case management framework with individuals and families. Ability to work collaboratively with stakeholders such as Dept. Housing and Community Development, Territory Families, fami...

2 months ago seen See more...

Customer Development Manager - Repco Automotive Dandenong/Doveton area

Repco

Dandenong, VIC

Engage & Develop exceptional Customer Relationships. Attractive Base Salary + Super + Attractive Incentive Structure. Car+Phone+Laptop+Career Opportunities+Benefits. Attend and participate in sales meetings, trade shows & training...

2 months ago seen See more...

Customer Development Manager - Repco Automotive Dandenong/Doveton area

Repco

Dandenong, VIC

Engage & Develop exceptional Customer Relationships. Attractive Base Salary + Super + Attractive Incentive Structure. Car+Phone+Laptop+Career Opportunities+Benefits. Attend and participate in sales meetings, trade shows & training...

2 months ago seen See more...

Customer Service Manager

Myer

Victoria

Join the leadership team at Myer Southland. Drive sales and lead team performance. Opportunities for succession planning and further development. Manage the daily activities of your team and business to drive financial performance...

2 months ago seen See more...

Continuing Care Case Manager Support

Forwaard Aboriginal Corporation

Darwin, NT

With a strong commitment to quality care, FORWAARD has transformed lives and influenced positive change for over 56 years. Aboriginal and Torres Strait Islander People are encouraged to apply for this positionAbout this job:The...

2 months ago seen See more...

Case Manager / Support Partner HomeCare Packages NSW

Be Recruitment

Sydney, NSW

Facilitating online assessments and recommendations for customers accessing HomeMade services. Maintaining oversight of customer care plans, adapting to changes in circumstances, and supporting independent living. Developing indiv...

2 months ago seen See more...

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