AddressAt JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
About Us:
Our Work Dynamics business line works with some of the world's leading organisations to provide onsite solutions.
We take pride in having ‘a talent for talent,’ a culture that develops world-class teams, where talented people learn from and inspire each other. We give our people a transparent, flexible, and
agile way to progress their career within JLL and achieving their ambitions.
What this job involves
You will be tasked to ensure efficient and consistent operation of all facility activities to meet contractual obligations for the Client throughout Australia and New Zealand
You’ll manage a dynamic team and provide outstanding service & experiences in all aspects of workplace service delivery. You will be based onsite with our client in Sydney and proactively develop & manage the relationship with the occupier and client to ensure all expectations are exceeded. You will deliver key regional initiatives as well as ensure consistency in processes, systems, reporting, cost savings and risk management.
Other key duties will include but are not limited to:
- Management of direct reports – continue to motivate our high performing team
- Confirming the vision and strategy of the regional account plans and ensuring the client receives exceptional delivery
- Serve as the single point of contact locally for any escalation points
- Assisting the client with the development of operations budgets and forecasts
Sound like you? This is what we’re looking for:
You will have proven experience managing facilities with client service industry and exposure to working in the APAC region would be highly beneficial.
Knowledge of property management systems and strong computer literacy is essential as well as exposure managing a P&L.
Ideally Tertiary qualifications in Facilities Management / Engineering will be advantageous and experience managing complex account structures (running multiple teams across multiple locations and countries)
Above all you are a superb communicator and thrive on innovating and influencing a variety of stakeholders
What to expect from us:
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.
This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions, and race.
