AddressAn Exciting Supply Chain Career Awaits
We're expanding our team and are in search of a dynamic Account Manager to help fuel our growth within Australia's rapidly evolving 4th Party Logistics (4PL) sector. This role offers the chance to engage with one of the fastest-growing categories in Australian logistics, providing substantial opportunities for career advancement.
Why Choose Cora Group?
- Experience a supportive management team that's focused on nurturing talent
and fostering a positive work culture. - Be part of a leading team in a fast-growing industry sector.
- Great office location with easy walks through lakes, waterfalls, and gardens.
- Enjoy a competitive salary with a bonus scheme and a special day off for your birthday!
Our Values:
- Unity: We Walk Together
- Integrity: We Are Our Word
- Courage: Embrace Every Challenge
- Responsibility: Pride In Our Environment
- Innovation: Create “Different”
Role Overview:
As an Account Manager reporting directly to the Head of Customer Success, you'll leverage your experience in account and contract management within the logistics sector to drive retention and growth strategies. Your expertise in freight operations, analytical skills, and superior communication abilities will be critical in strengthening our customer relationships.
Key Responsibilities:
- Collaborate with the Head of Customer Success to develop and grow your
portfolio of customers (who all genuinely appreciate the value we add to their business). - Foster relationships with stakeholders at all levels within the customer's
organisation. - Manage continuous improvement programs to enhance service levels and
efficiency. - Conduct performance reviews, providing key metric analysis, reporting and business insights to customers.
- Identify and capitalise on business expansion opportunities within your
customer's portfolio. - Create, implement and continually develop customer plans centred around
their success. - Address operational escalations and support day-to-day operations.
Candidate Profile:
- Minimum one year in a customer-facing role within a freight/logistics/supply chain or 4PL environment.
- In-depth understanding of the commercial and operational aspects of the
Australian freight and logistics sector. - Proficient in Microsoft Office (Word, Excel, PowerPoint) with excellent
analytical and reporting skills. - A proactive problem-solver who thrives in a fast-paced setting.
- Excellent verbal and written communication skills with a knack for simplifying complex data.
- Flexible team player eager to support across functions and contribute to a
positive workplace culture.
Learn More and Apply
If you're ready to advance your career with Cora Group, please submit your CV and a cover letter using our application link. Share a bit about yourself and explain why you're a good fit for this role.
Your journey with Cora Group starts here.
